Moran Buick GMC Sterling Heights

Our Reviews

Maj S|2025 GMC Sierra 1500

Confirmed Service Customer

2/11/2026

Top notch service! The only ask from the dealership marketing team is to bring back the 3 Oil Change bundles they use to offer.

STERLING HEIGHTS, MI

Robert D|2025 GMC Sierra 1500

Confirmed Service Customer

2/11/2026

Was in and out in a reasonable time.

STERLING HEIGHTS, MI

Edward B|2017 GMC 1500 Sierra

Confirmed Service Customer

2/13/2026

Everything was good

MACOMB, MI

Michael B|2024 Buick Envista

Confirmed Service Customer

2/14/2026

All went very well.

HARRISON TOWNSHIP, MI

Kendell W|2025 GMC Sierra 1500

Confirmed Service Customer

2/18/2026

My daughter brought the truck in and we have a free oil change, our first one. The service guy said it was serviced in January 2025….we don’t get the truck until April 2025 and if he would have checked into it further he would have seen that! We bought the truck through the loaner plan where after 2000 miles you sell the truck as new. Instead he took points from my GM rewards.

SHELBY TOWNSHIP, MI

Maria L|2020 Buick Envision

Confirmed Service Customer

2/19/2026

Good job. Very short waiting time. Excellent information. Thank you!

STERLING HEIGHTS, MI

Irving R|2014 Chevrolet Cruze

Confirmed Service Customer

2/23/2026

Oil change and Tire Rotation was performed in reasonable time.

TROY, MI

Joseph D|2021 Buick Encore

Confirmed Service Customer

2/23/2026

** On a positive note: I had taken my vehicle in for an oil change, as usual. When completed, it was brought to my attention my present battery needed to be replaced because it was lacking power and I had no idea. Knowing this surely saved a possible situation, when starting my vehicle or maybe even when driving!! He was a life-saver!!! ** On a negative note:........I was surprised and upset the price of an oil change had increased greatly. Maybe due to the change in dealership? Just not right. I might have to shop around the next time. Excellent star for the one who did the oil change, but a poor star for the oil increase.

STERLING HEIGHTS, MI

Ryan H|2025 GMC Acadia

Confirmed Service Customer

3/5/2026

Anne was AMAZING! Very thorough and I appreciate her assistance and that goes for the entire team at Moran Buick GMC. It was an extremely pleasant service experience.

MACOMB, MI

Patricia G|2020 GMC Terrain

Confirmed Service Customer

3/5/2026

Very nice and friendly and professional.

STERLING HEIGHTS, MI

Jerry L|2022 GMC 1500 Sierra

Confirmed Service Customer

3/6/2026

I’ve had my 2022 model of your Sierra pick up since it was new. I take it back to the dealership for regular maintenance every 5000 miles. They are extremely consistent. They always honor my appointment on time and return my vehicle to me in a timely manner. I highly recommend their service department.

CLINTON TOWNSHIP, MI

Scott J|2025 GMC Sierra 1500

Confirmed Service Customer

2/7/2026

Professional and timely. The service department told me what to expect on a time line and delivered. Excellent service and professionalism.

HARRISON TOWNSHIP, MI

William C|2019 GMC Terrain

Confirmed Service Customer

2/11/2026

You told me my servi e invoice would be Mailed! I di not have it yet

STERLING HEIGHTS, MI

Gary C|2019 Buick Enclave

Confirmed Service Customer

2/11/2026

Did a good job!

STERLING HEIGHTS, MI

Angelo J|2025 Buick Envista

Confirmed Service Customer

2/11/2026

When this dealership was Vyletel Buick I was always greeted at my vehicle. Now that this is Moran I was not greeted until I exited my vehicle and went up to a service advisor. There was a sign that read my vehicle would be washed with a special type of water maybe purified or drop free, something to that sort. My vehicle was not washed or even rinsed off

MACOMB, MI

Mary P|2019 GMC Acadia

Confirmed Service Customer

2/11/2026

very professional staff, took care of my car in a time

CLINTON TOWNSHIP, MI

Lynn M|2019 Buick Encore

Confirmed Service Customer

2/11/2026

They addressed my concerns and completed the work in the time estimated.

STERLING HEIGHTS, MI

John W|2020 GMC Terrain

Confirmed Service Customer

2/16/2026

I had an unexpected problem come up and I needed service quickly. My service advisor, Mike, was able to squeeze me and hadt the work done sooner than he originally estimated it to be. I am always impressed with the courteous professional treatment that I receive from this dealership.

STERLING HEIGHTS, MI

Hannah M|2020 GMC Terrain

Confirmed Service Customer

2/19/2026

Michael was very helpful and nice. The car was done early in the day. Cashing out was quick and easy.

CLINTON TWP., MI

Michael J|2024 Buick Envision

Confirmed Service Customer

2/19/2026

My experience was excellent.

STERLING HEIGHTS, MI

Jennifer W|2020 GMC Terrain

Confirmed Service Customer

2/24/2026

I really like all the guys in the service department. They’re always friendly and personable, and I appreciate that there isn’t a lot of employee turnover — it says a lot about the place. My oil changes are always quick and convenient. I was able to drop my car off and pick it up right after work, which made the whole process so easy.

MACOMB, MI

Steven A|2025 Buick Enclave

Confirmed Service Customer

3/12/2026

I arrived a few minutes before my scheduled appointment time however, I was not greeted at all. After waiting for a few minutes, I was finally acknowledged and then passed on to someone else. However Ann was pleasant and helpful. The Moran advertisement was placed around my license plate poorly and without my permission. I waited for an hour and a half for a scheduled oil change nearly missing my other appointment. The price of the oil change is too expensive. Regretfully I won't be a returning customer.

EVAN NELSON

3/13/2026

Steven, thank you for taking the time to share your detailed feedback about your visit. It’s important to hear your perspective, and your comments along with your recognition of Ann’s helpful service have been noted at Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

BERNICE C|2026 Buick Encore GX

Confirmed Sales Customer

2/10/2026

Skip Tallerico always gets me into a car. He's done so for the past 15 years.

WARREN, MI

Christina C|2018 Buick Encore

Confirmed Service Customer

2/13/2026

Service completed in a timely manner, staff was courteous and helpful.

STERLING HEIGHTS, MI

Edward L|2019 Buick Enclave

Confirmed Service Customer

2/13/2026

Always polite and informative.

SHELBY TOWNSHIP, MI

David R|2024 Buick Envista

Confirmed Service Customer

2/17/2026

Service Representative Joe was professional, polite and proactive regarding my service needs.

WASHINGTON, MI

Lisa D|2017 GMC Terrain

Confirmed Service Customer

2/20/2026

goo

MACOMB, MI

Cheryl A|2025 Buick Envista

Confirmed Service Customer

2/20/2026

I was greeted with a smile & how can I help. Mike registered me & directed me to the waiting are. When my care was ready Mike returned to tell me about my service. Mike was friendly, willing to help & listened to my questions. The service here is what I have become accustom to. EXCELLENT!!!!

MACOMB, MI

MICHAEL F|2026 GMC Sierra 1500

Confirmed Sales Customer

2/25/2026

Fantastic experience!

BIRMINGHAM, MI

Reji K|2020 Buick Encore

Confirmed Service Customer

2/25/2026

Had to tow my vehicle for repairs. Michael contacted me about my issues and gave me update during the repair process. Michael and all the service advisors were very helpful.

MACOMB, MI

Richard A|2020 GMC Canyon

Confirmed Service Customer

2/25/2026

Friendly service and done correctly

STERLING HEIGHTS, MI

ABRAHAM Y|2026 GMC Terrain

Confirmed Sales Customer

3/4/2026

Dominic Torres provided great personal service on the delivery of my new 2026 GMC Terrain.

TROY, MI

Nicholas F|2023 GMC Terrain

Confirmed Service Customer

3/4/2026

All staff were professional and efficient.

STERLING HEIGHTS, MI

LESTER E|2026 Buick Encore GX

Confirmed Sales Customer

3/11/2026

Mike Martin was informed and helpful.

MATTHEW M

3/16/2026

Lester, thank you for taking the time to share your feedback. It’s great to hear Mike Martin was informed and helpful during your visit to Moran Buick GMC of Sterling Heights!

Business Response

STERLING HEIGHTS, MI

CARMEN M|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

3/16/2026

We’ve known Dominic for 30 years and bought all our cars except one from him. We would follow him wherever he went. Dom made sure we were getting exactly what we wanted and spent the time needed to do that. The buying process was easy and we were extremely pleased and wouldn’t hesitate to come back.

DOMENICO D

3/16/2026

Carmen, thank you for the wonderful review and for sharing your experience. It’s great to hear Dominic helped make the buying process easy and ensured you found exactly what you wanted at Moran Buick GMC of Sterling Heights!

Business Response

BERKLEY, MI

Ken P|2020 Buick Enclave

Confirmed Service Customer

2/6/2026

Evan was great and explained things thoroughly

MACOMB, MI

EMILY S|2026 GMC Terrain

Confirmed Sales Customer

2/11/2026

I had an incredible experience at Moran! I worked with Brian Jones. This is my second lease from him, and my family has leased many cars from him. He is so helpful, kind, and understanding. He truly listens to what you are wanting and needing and helps you get into the best car possible for you. We also had a great experience with the new signing system! Everyone we talked to was very kind and we had an overall great experience. I am loving my new Terrain!!

ROCHESTER HILLS, MI

Tomeka S|2021 Buick Envision

Confirmed Service Customer

2/11/2026

The workmanship was superb! They kept me updated from repair estimation until it was finished. They also coordinated my service request. Tracy was wonderful

WARREN, MI

Mark E|2023 GMC Acadia

Confirmed Service Customer

2/11/2026

Wonderful service

STERLING HEIGHTS, MI

Diane C|2021 Buick Envision

Confirmed Service Customer

2/18/2026

I was greeted immediately upon my arrival even though I arrived early for my appointment. Joe was very pleasant and quickly processed my work order.. After a short wait my clean car with Oil changed and rotated tires left the dealership with a very satisfied customer.

TROY, MI

James F|2024 GMC HUMMER EV Pickup

Confirmed Service Customer

2/25/2026

Best dealer around!

CHESTERFIELD, MI

John B|2026 GMC Terrain

Confirmed Service Customer

2/25/2026

Very professional and timely

MACOMB, MI

James A|2024 GMC Terrain

Confirmed Service Customer

2/26/2026

Quick in and out, fast service

WARREN, MI

Adra D|2020 GMC Yukon XL

Confirmed Service Customer

2/26/2026

Your prices are very expensive. You charge me 800 and I ask someone else and it’s only cost about 300. I don’t know why you charge that much. I appreciate the service but it’s becoming very expensive

MACOMB, MI

Robert J|2025 Buick Encore GX

Confirmed Service Customer

3/4/2026

everything went like clock work

CLINTON TOWNSHIP, MI

Joseph R|2016 Buick LaCrosse

Confirmed Service Customer

3/9/2026

Service for oil change & lamp replacement was completed quickly & correctly. Matt Hall did an excellent job expediting. I was completely satisfied!

MATTHEW HALL

3/17/2026

Joseph, thank you for your kind words. It’s great to hear your service was completed quickly and correctly, and that Matt made your experience a great one at Moran Buick GMC of Sterling Heights!

Business Response

SHELBY TOWNSHIP, MI

Stacey S|2024 Buick Envision

Confirmed Service Customer

3/18/2026

Everyone I dealt was very friendly and service was quick!

EVAN NELSON

3/18/2026

Stacey, thank you for your kind feedback. It’s great to hear Moran Buick GMC of Sterling Heights provided friendly and quick service.

Business Response

STERLING HEIGHTS, MI

Mike C|2024 GMC Sierra 1500

Confirmed Service Customer

2/12/2026

When I arrived for my scheduled appointment, I was greeted and given an approximate cost & length of time it would take. Both were less then anticipated. Great work!

GROSSE POINTE WOODS, MI

Margaret S|2023 GMC Acadia

Confirmed Service Customer

2/12/2026

Friendly and fast service

SAINT CLAIR SHORES, MI

Chappeus L|2026 Buick Encore GX

Confirmed Service Customer

2/20/2026

Very professional and hospitable

SHELBY TOWNSHIP, MI

Dean C|2017 GMC Terrain

Confirmed Service Customer

2/28/2026

Fantastic! Raymond Robinson was awesome and very helpful. Found the exact car I was looking for and walked me through all new features on the car so that I knew what I was doing.

FRASIER, MI

TYONNE S|2026 GMC Yukon

Confirmed Sales Customer

3/1/2026

Kimberly was very nice and did a excellent job

STERLING HEIGHTS, MI

Paula L|2025 Buick Encore GX

Confirmed Service Customer

3/5/2026

Everyone was professional, friendly, and efficient.

STERLING HEIGHTS, MI

David D|2025 Buick Envision

Confirmed Service Customer

3/10/2026

Oil change was done quickly and service people were friendly.

EVAN NELSON

3/17/2026

David, thank you for your review. It’s great to hear your oil change was completed quickly, and the team at Moran Buick GMC of Sterling Heights was friendly!

Business Response

MACOMB, MI

DAVID L|2026 GMC Acadia

Confirmed Sales Customer

3/17/2026

Dominic was fantastic! Couldn’t be happier with the process. Super easy and fast. Took care of what I wanted and wrapped everything up in a few days! Will be back for my next vehicle.

DOMENICO D

3/17/2026

David, thank you for your great feedback. It’s fantastic to hear Dominic made the process easy, fast, and seamless at Moran Buick GMC of Sterling Heights!

Business Response

SHELBY TOWNSHIP, MI

Pamela S|2021 Buick Encore

Confirmed Service Customer

3/17/2026

And efficient and courteous.

EVAN NELSON

3/18/2026

Pamela, thank you for your kind words. It’s great to hear Moran Buick GMC of Sterling Heights delivered efficient and courteous service.

Business Response

ROCHESTER HILLS, MI

Harrell L|2024 Buick Enclave

Confirmed Service Customer

3/17/2026

I was greeted promptly. My service request was verified and completed as promised. Tge staff was professional. The atmosphere was warm and positive.

EVAN NELSON

3/17/2026

Hi Harrell, we’re glad to hear you were greeted promptly and that your service request was completed as promised. It’s great to know our team provided a professional and welcoming experience at Moran Buick GMC of Sterling Heights.

Business Response

NEW HUDSON, MI

1537 J|2015 Buick Enclave

Confirmed Service Customer

3/22/2026

I wasn’t aware of the ownership change and being a long time customer of Vyletel, having purchased and serviced several vehicles with them, I was somewhat concerned if levels would change. Pleasantly surprised with excellent service…thank you!

EVAN NELSON

3/22/2026

Hi John, we’re glad to hear your experience exceeded your expectations. It’s great knowing our team could provide the same excellent service you’ve come to expect, even with the ownership change. Thank you for continuing to trust Moran Buick GMC of Sterling Heights with your vehicles.

Business Response

UTICA, MI

PAUL T|2026 Buick Enclave

Confirmed Sales Customer

2/13/2026

Nice Dealership! The showroom floor was not overcrowded and was able to check out vehicles that would fit our needs. Matt Martin showed us around and discussed the many features on different models. He took time and priced out several vehicles with no sales pressure. We decided on the Enclave on the showroom floor. Matt made the sale easy and pleasant even through the delearship transition. We highly recommend Matt and Moran for a great experience!

MACOMB, MI

Leonard A|2025 GMC Terrain

Confirmed Service Customer

2/20/2026

Prompt, accurate work. Completed work on time.

STERLING HEIGHTS, MI

SEAN A|2026 GMC Sierra 1500

Confirmed Sales Customer

2/21/2026

This was my first experience with Moran Buick GMC of Sterling Heights, and it definitely won’t be my last! From start to finish, the entire process was smooth and stress-free. Matt Martin was fantastic to work with. He made everything simple, straightforward, and easy to understand. I came in Friday morning just to look around, and by Friday night I was driving home in my new truck! Matt was knowledgeable, patient, and never made me feel pressured. If you’re in the market for a vehicle, I highly recommend asking for Matt at Moran Buick GMC of Sterling Heights. Great experience all around

ROYAL OAK, MI

Mary B|2019 GMC Acadia

Confirmed Service Customer

2/21/2026

Fast and courteous service.

WARREN, MI

JOHN K|2026 GMC Acadia

Confirmed Sales Customer

2/25/2026

This is our 4th or 5th vehicle purchased from Vyletel, now known as Moran GMC-Buick. We have owned the Buicks, leased the GMC Acadias (on our 3rd one in a row) and love the service, and attention to detail we always are met with at Vyletel Moran GMC Buick. We look forward to our next purchase soon.

GROSSE POINTE SHORE, MI

Kathleen A|2014 Buick LaCrosse

Confirmed Service Customer

2/27/2026

Always excellent and friendly service. 👍

STERLING HEIGHTS, MI

Richard P|2024 GMC Sierra 1500

Confirmed Service Customer

3/3/2026

oil change/tire rotation was done quickly and very goood service

SHELBY TOWNSHIP, MI

DANIEL S|2026 GMC Canyon

Confirmed Sales Customer

3/3/2026

I really loved my truck buying experience with Justin. He made the process flawless. Thank you.

WARREN, MI

Daniel M|2015 Buick Enclave

Confirmed Service Customer

3/6/2026

Office staff was rude and dismissive.. not friendly.. first impressions of the new ownership is not good. What happen to the pop corn Machine?

SHELBY TOWNSHIP, MI

Jerry L|2022 GMC 1500 Sierra

Confirmed Service Customer

3/24/2026

The technicians at Moran GMC (formally VYLETEL) are awesome. I had a very unique electrical issue with my truck and they solved it and repaired it. Well done!!

MATTHEW HALL

3/25/2026

Thank you for the detailed feedback, Jerry. It’s fantastic to hear our team was able to diagnose and fix your truck’s issue and deliver a great experience at Moran Buick GMC of Sterling Heights!

Business Response

CLINTON TOWNSHIP, MI

Daniel L|2024 Buick Enclave

Confirmed Service Customer

3/19/2026

you charged me for 8 quarts of oil on my oil change. Per owners manual, it only holds 6?!?!?

MATTHEW HALL

3/23/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

SHELBY TOWNSHIP, MI

JUSTIN W|2025 GMC Acadia

Confirmed Sales Customer

3/19/2026

Matt was wonderful to work with, he made sure to help us get exactly what we were looking for and more and made the process as easy as possible

MATTHEW M

3/22/2026

Hi Justin, we’re so glad Matt could help you find exactly what you were looking for while making the process easy and enjoyable. It’s great knowing your experience at Moran Buick GMC of Sterling Heights was positive from start to finish.

Business Response

ROSEVILLE, MI

Matthew F|2026 Buick Encore GX

Confirmed Service Customer

3/19/2026

I was told when I leased the vehicle that I would have more than one free oil change now it turns out that that's all I am getting so I'm not very happy with that.

EVAN NELSON

3/23/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

Sterling Heights, MI

TIMOTHY M|2026 Buick Enclave

Confirmed Sales Customer

3/20/2026

Matt Martin was very professional, knowledgeable and courteous. He took time to find us our vehicle and explained everything every step of the way. Ou experience with Morn dealership was exceptional.

MATTHEW M

3/22/2026

Hi Timothy, we’re thrilled to hear Matt Martin provided such a professional and attentive experience. It’s wonderful knowing he guided you through every step and helped make your visit to Moran Buick GMC of Sterling Heights exceptional.

Business Response

STERLING HEIGHTS, MI

CHARLES T|2026 Buick Envista

Confirmed Sales Customer

3/20/2026

Our salesman Brian, was friendly and very helpful. He handled the turn in of our lease and got us in to another lease (which wasn't an easy task because we are on a fixed income).

BRIAN B

3/22/2026

Hi Charles, we’re glad Brian could make the lease turn-in and new lease process smooth, especially given the challenges. It’s great knowing his friendliness and helpfulness made the experience easier for you at Moran Buick GMC of Sterling Heights.

Business Response

SAINT CLAIR SHORES, MI

Skylar K|2020 Buick Regal

Confirmed Service Customer

3/26/2026

Problem was not resolved. I had to wait about 10 minutes for someone to speak to me when I first showed up. Both people at the desks were on their phones or ignoring customers. Other customers who came before me were screaming at one of the people. I waited about an hour and they tried to charge me for checking my brakes when this was not previously discussed on the phone when I made the appointment. I had gotten my brakes replaced at another dealership and this should have been covered under warranty which I had shown the paperwork for.

EVAN NELSON

3/27/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

ROBERT W|2026 Buick Envision

Confirmed Sales Customer

3/16/2026

Karl Trost has been our salesman for two vehicles and has done an excellent job. He makes the entire experiemce very comfortable. t

KARL K

3/16/2026

Robert, thank you for the great review and for sharing your experience. It’s wonderful to hear Karl Trost has taken such great care of you and made the process comfortable at Moran Buick GMC of Sterling Heights.

Business Response

CLINTON TOWNSHIP, MI

DENNIS C|2026 GMC Terrain

Confirmed Sales Customer

3/17/2026

Brian Jones has been my son’s sales associate for years and he brought me to meet him and I ended up getting the Terrain Denali. I felt very comfortable working with him and he even came to my house to show me how to program my garage opener.

BRIAN B

3/17/2026

Hi Dennis, we’re thrilled to hear Brian Jones made your experience so comfortable and personal, even taking the time to come to your home to help with your garage opener. It’s wonderful to know his dedication made your Terrain Denali purchase a positive one at Moran Buick GMC of Sterling Heights!

Business Response

SHELBY TOWNSHIP, MI

Gary C|2019 Buick Enclave

Confirmed Service Customer

3/17/2026

Matthew your service manager was really helpful. He got my problem diagnosed and repaired within a short amount of time. He also researched the problem and found it was covered under an extended warranty. Good job Moran! Thanks Matthew!

MATTHEW HALL

3/17/2026

Hi Gary, we’re glad Matthew was able to quickly diagnose and resolve your issue while making sure it was covered under your extended warranty. It’s great to hear his dedication made your visit to Moran Buick GMC of Sterling Heights smooth and stress-free!

Business Response

Sterling Heights, MI

TIMOTHY W|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

3/17/2026

Service from Bret Bonner was excellent. knowledgeable and helpful with every questions I had

Nicholas N

3/17/2026

Hi Timothy, thank you for sharing your experience. We’re glad to hear Bret Bonner provided knowledgeable and helpful service, answering all of your questions. We appreciate you choosing Moran Buick GMC of Sterling Heights!

Business Response

MARYSVILLE, MI

Kieara H|2016 Chevrolet Malibu Limited

Confirmed Service Customer

3/29/2026

I really appreciate the service Evan Nelson provided he answered all my questions and assisted me with alternative issues pertaining to my vehicle. I thank him for his professionalism and honesty He is the most amazing service representative I have encountered. He needs a raise, thank you Evan Nelson hope to continue doing business with you in the future.

EVAN NELSON

3/30/2026

We appreciate your kind words, Kieara. It’s wonderful knowing Evan took the time to answer your questions and deliver an exceptional experience at Moran Buick GMC of Sterling Heights.

Business Response

DETROIT, MI

Jeffrey A|2022 GMC 1500 Sierra

Confirmed Service Customer

4/4/2026

Very slow long wait time for oil change previous tech would always keep me aware / updated of the process.

ANNE CASEY

4/6/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

SHELBY TOWNSHIP, MI

Joseph D|2024 Buick Envision

Confirmed Service Customer

3/12/2026

My Service Rep. was Ann Casey! She was without a doubt the best i have ever encountered! I am 84 years old and she treated with the respect and kindness that i very seldom get. She is GREAT!🧸😁

ANNE CASEY

3/13/2026

Joseph, thank you for sharing your thoughtful review. It’s wonderful to hear Ann Casey provided such respectful and kind service during your visit to Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

Kevin W|2024 GMC Canyon

Confirmed Service Customer

3/16/2026

Quick and simple.

ANNE CASEY

3/17/2026

Kevin, thank you for your feedback. It’s great to hear your experience at Moran Buick GMC of Sterling Heights was quick and simple!

Business Response

ROYAL OAK, MI

MELISSA F|2026 GMC Terrain

Confirmed Sales Customer

3/20/2026

Kim young was amazing and the entire experience was smooth

KIMBERLY K

3/22/2026

Hi Melissa, we’re thrilled to hear Kim Young made such a positive impact and that your experience went so smoothly. It’s wonderful knowing our team could make the visit enjoyable for you at Moran Buick GMC of Sterling Heights.

Business Response

LIVONIA, MI

9017 R|2025 Chevrolet Traverse

Confirmed Service Customer

3/23/2026

Anne, who took care of my service write up was very courteous and knowledgeable about the process. And the work was done in a timely manner. I will definitely continue to take my vehicles there in the future.

ANNE CASEY

3/24/2026

Thank you for sharing your experience, Richard. It’s great to hear that Anne provided knowledgeable and courteous service and that everything was completed in a timely manner at Moran Buick GMC of Sterling Heights.

Business Response

SHELBY TOWNSHIP, MI

Blake D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/23/2026

Michelle David was great per usual!

MATTHEW HALL

3/24/2026

Thank you for the 5-star review, Blake. It’s wonderful to hear Michelle David continues to provide a great experience at Moran Buick GMC of Sterling Heights!

RUTH B|2026 Buick Encore GX

Confirmed Sales Customer

3/31/2026

I had an excellent experience with Moran and the salesman Mr. Matt Martin.

MATTHEW M

4/1/2026

Thank you for sharing your experience, Ruth! It’s great to hear Matt Martin provided excellent service during your visit to Moran Buick GMC of Sterling Heights. We appreciate you!

Business Response

WARREN, MI

SCOTT M|2026 GMC Terrain

Confirmed Sales Customer

3/31/2026

Best car buying experience I have ever had.

MATTHEW M

4/1/2026

Thank you for the amazing review, Scott! It’s great to hear you had the best car buying experience at Moran Buick GMC of Sterling Heights. We truly appreciate your support!

Business Response

SHELBY TOWNSHIP, MI

1131 L|2025 Chevrolet Tahoe

Confirmed Service Customer

4/4/2026

Great service department

ANNE CASEY

4/6/2026

Thank you, Lucano, for your 5-star review of Moran Buick GMC of Sterling Heights! It’s great to hear you had a great experience with our service department.

Business Response

MACOMB, MI

Mr R|2018 GMC Acadia

Confirmed Service Customer

4/4/2026

Service Advisor Matt Hall was very helpful in making my decisions. Thanks Matt

MATTHEW HALL

4/5/2026

Hi Ronald, we’re glad Matt Hall was able to guide you through your decisions at Moran Buick of Sterling Heights. We’ll be sure to pass along your thanks, and we look forward to seeing you again.

Business Response

FRASER, MI

Eleanor G|2021 Buick Encore GX

Confirmed Service Customer

3/6/2026

when I checked out the women behind the counter I felt she was very rude and not helpful.

WASHINGTON, MI

Chris W|2020 Chevrolet Traverse

Confirmed Service Customer

3/8/2026

Easy answer convenient

MATTHEW HALL

3/17/2026

Chris, thank you for your review. It’s great to hear your visit to Moran Buick GMC of Sterling Heights was easy and convenient!

Business Response

STERLING HTS, MI

Daniel A|2025 GMC HUMMER EV SUV

Confirmed Service Customer

3/20/2026

Very courteous and professional crew in the Service Department.

JOSEPH ANKROM

3/22/2026

Hi Daniel, we’re happy to hear you found the Service Department courteous and professional. Our team works hard to make every visit smooth and respectful. Thank you for choosing Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

Elizabeth W|2023 GMC Acadia

Confirmed Service Customer

3/20/2026

Ethan was pleasant as always .

EVAN NELSON

3/20/2026

Hi Elizabeth, we’re glad to hear Ethan provided another pleasant experience at Moran Buick GMC of Sterling Heights. Thank you for sharing your feedback, and we look forward to seeing you again!

Business Response

CLINTON TOWNSHIP, MI

Nataisha S|2025 Buick Envista

Confirmed Service Customer

3/27/2026

The service advisors were kind and efficient.

EVAN NELSON

3/27/2026

Hi Nataisha, we’re glad to hear our service advisors made your visit both kind and efficient. It’s always great when our team can make things smooth and easy. Thank you for choosing Moran Buick GMC of Sterling Heights.

Business Response

SHELBY TOWNSHIP, MI

2425 J|2021 Buick Encore

Confirmed Service Customer

4/1/2026

Very excellent and personalized service from your service advisor, Sue. She was professional and went the extra mile to offer good service and communication. She is awesome. Work on my car was completed without having to wait hours to pick up my car. Looks like my car was also washed before it was turned over to me. Excellent and outstanding!!!

ANNE CASEY

4/2/2026

Thank you for your wonderful review, Josephine! It’s great to hear Sue provided such personalized, professional service and went above and beyond at Moran Buick GMC of Sterling Heights.

Business Response

clinton twsp, MI

ANNE C|2026 GMC Sierra EV

Confirmed Sales Customer

4/4/2026

Matt went above and beyond to get the vehicle I wanted.-excellent service from all the staff at Moran Buick GMC…Love my new GMC Sierra!! A+++- Thanks to All

MATTHEW M

4/5/2026

Hi Ann, We love hearing how Matt went the extra mile to help you get exactly what you were looking for. It is great to know the whole team made the experience a positive one from start to finish. We hope you enjoy every mile in your new GMC Sierra, and thank you for choosing Moran Buick GMC of Sterling Heights!

Business Response

MARYSVILLE, MI

Tuyen V|2021 Buick Encore GX

Confirmed Service Customer

4/4/2026

The staff are very enthusiastic and friendly.

MATTHEW HALL

4/5/2026

Hello Tuyen, It is great to hear our team made you feel welcome with their energy and friendliness. Creating a positive atmosphere for every visit is important to us, so your feedback truly means a lot. We look forward to seeing you again at Moran Buick GMC of Sterling Heights.

Business Response

MADISON HEIGHTS, MI

Kate L|2021 Buick Encore GX

Confirmed Service Customer

3/25/2026

I was in and out within 30 minutes

MATTHEW HALL

3/26/2026

Thank you for sharing your experience, Kate. It’s wonderful to hear we could get you back on the road in no time at Moran Buick GMC of Sterling Heights!

Business Response

CLINTON TOWNSHIP, MI

MEGAN H|2026 Buick Enclave

Confirmed Sales Customer

3/25/2026

Great salesman.

BRIAN B

3/25/2026

Hi Megan, we’re happy to hear you had a great experience with our sales team at Moran Buick GMC of Sterling Heights. Thank you for sharing your feedback!

Business Response

MACOMB, MI

JEAN M|2026 Buick Envision

Confirmed Sales Customer

3/27/2026

I’ve had a few vehicles from Moran before and was happy to work with the dealership again in your new location. Pat Trombley made everything smooth and easy. I really enjoy working with her. The toughest part is all the new technology in the Envisoon.

PATRICIA P

3/27/2026

Hello Jean, we’re glad Pat Trombley made your visit smooth and enjoyable. It’s great to hear you continue to have a positive experience with Moran Buick GMC in our new location. We’re confident you’ll get the hang of the Envision’s technology soon, and we’re here to help anytime you need guidance.

Business Response

ROCHESTER, MI

Scott D|2025 GMC Sierra 1500

Confirmed Service Customer

4/6/2026

provided quality service on my vehicle

EVAN NELSON

4/6/2026

Thank you, Scott, for your 5-star review of Moran Buick GMC of Sterling Heights! It’s great to hear your vehicle received quality service.

CONNIE W|2026 Buick Encore GX

Confirmed Sales Customer

4/8/2026

Very happy with Kim as a sales person

KIMBERLY K

4/8/2026

Connie, thank you for your kind words about Kim at Moran Buick GMC of Sterling Heights. It’s great to hear you had such a positive experience working with her.

Business Response

STERLING HEIGHTS, MI

THOMAS M|2026 GMC Terrain

Confirmed Sales Customer

4/10/2026

I dealt with two ladies who were both a delight to work with. The salesgirl, Hannah was well informed and I will recommend her whenever the opportunity presents itself. Also, the gal I worked with on the internet and through email was a pleasure to do business with. Her name is Taylor and she helped me a lot. Both Hannah and Taylor contributed together to make this a very enjoyable experience. .... sincerely, Tom Mitre

HANNAH H

4/10/2026

Hi Tom, it is wonderful to hear Hannah and Taylor made such a positive impression during your experience at Moran Buick GMC of Sterling Heights. We are glad Hannah was able to guide you with confidence and that Taylor was so helpful throughout your communication. It is great knowing they worked together to make everything smooth and enjoyable for you. Thank you for taking the time to share your feedback and for the recommendation.

Business Response

SHELBY TOWNSHIP, MI

Debbie S|2023 Buick Envision

Confirmed Service Customer

4/13/2026

Felt the service department was better when Vyletel. No one acknowledged me as I waited to check in. The young man that did though was very polite so that was good. But then an oil change usual 30.minutes was an hour. It eould have been nice if they told me time frame.

ANNE CASEY

4/14/2026

Debbie, thank you for your feedback about Moran Buick GMC of Sterling Heights. It’s great to hear our team member was polite, and we understand your concerns about wait time and communication!

Business Response

STERLING HEIGHTS, MI

Patrick C|2020 Buick Enclave

Confirmed Service Customer

3/30/2026

A very smooth and pleasant experience. Service tech Evan Nelson was friendly and knowledgeable.

EVAN NELSON

3/31/2026

Thank you for sharing your experience, Patrick. It’s great to hear Evan Nelson delivered friendly and professional service at Moran Buick GMC of Sterling Heights.

Business Response

WARREN, MI

STARKESHIA L|2026 Buick Envista

Confirmed Sales Customer

4/2/2026

My experience at Moran Buick was smooth sailing.

MATTHEW M

4/2/2026

Thank you for your kind review, Starkeshia! It’s great to hear your experience felt smooth and seamless at Moran Buick GMC of Sterling Heights.

Business Response

ROSEVILLE, MI

Gary M|2023 Buick Envision

Confirmed Service Customer

4/2/2026

Very helpful

ANNE CASEY

4/2/2026

Hi Gary, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. We’re glad to hear our team was very helpful. Your feedback is appreciated!

Business Response

WASHINGTON, MI

JAMES R|2026 Buick Enclave

Confirmed Sales Customer

4/2/2026

Fantastic!!! Great salesperson ( Hanna )

HANNAH H

4/2/2026

Hi James, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. We’re thrilled to hear Hanna provided fantastic service and made your visit a great one. Your feedback is much appreciated!

Business Response

LAKE ORION, MI

Bill F|2024 Buick Enclave

Confirmed Service Customer

4/15/2026

Quick Service. Evan was very professional. Thank You

EVAN NELSON

4/16/2026

Bill, thank you for your feedback about Moran Buick GMC of Sterling Heights. It’s great to hear Evan provided quick and professional service.

Business Response

STERLING HEIGHTS, MI

Brenda L|2024 Buick Envision

Confirmed Service Customer

4/15/2026

Always friendly, professional, and efficient

MATTHEW HALL

4/16/2026

Brenda, thank you for your kind words about Moran Buick GMC of Sterling Heights. It’s great to hear our team was friendly and efficient.

Business Response

STERLING HEIGHTS, MI

REBECCA G|2026 Buick Envista

Confirmed Sales Customer

4/17/2026

It was clean, and my salesman Bill was great!

WILLIAM W

4/17/2026

Hi Rebecca, it’s great to hear Mike helped make the experience a positive one and that everything went smoothly with the team. Hearing that things felt comfortable and well handled goes a long way. Thanks for taking the time to share your feedback.

Business Response

FRASER, MI

Jeanne A|2016 Buick Regal

Confirmed Service Customer

4/17/2026

Service was completed in a timely manner.

MATTHEW HALL

4/17/2026

Hi Jeanne, it’s great to hear the service was completed in a timely manner and everything went smoothly for you. We appreciate you choosing Moran Buick GMC of Sterling Heights.

Business Response

SHELBY TOWNSHIP, MI

KATHLEEN K|2026 GMC Sierra 1500

Confirmed Sales Customer

4/18/2026

Quick & easy!

DOMENICO D

4/18/2026

Hi Kathleen, it is great to hear your visit to Moran Buick GMC of Sterling Heights was quick and easy. We are glad everything went smoothly for you and appreciate you taking the time to share your feedback.

Business Response

STERLING HEIGHTS, MI

MONTY W|2026 Buick Enclave

Confirmed Sales Customer

4/7/2026

Great service, Scott Just handled the transaction s very well.. we were very satisfied!

SCOTT S

4/8/2026

Monty, we appreciate your feedback and are glad Scott took great care of you at Moran Buick GMC of Sterling Heights. It’s wonderful to know you were very satisfied with your visit.

Business Response

WALLED LAKE, MI

Edmund B|2026 GMC Sierra EV

Confirmed Service Customer

4/10/2026

I scheduled an appointment for a tire sensor and called the day before to confirm it could be done in 20–30 minutes so I could make it to work on time. I booked the appointment for 7:00 AM and arrived as scheduled, only to find out that the EV technician who can work on my car doesn’t come in until 8:00 AM. I’m not sure why I was scheduled that early, but it ended up being a waste of time and I wasn’t able to get the sensor fixed.

ANNE CASEY

4/10/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

STERLING HEIGHTS, MI

HALE W|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

4/14/2026

John Lewis made it easy

WILLIAM W

4/15/2026

Hale, thank you for choosing Moran Buick GMC of Sterling Heights. It’s great to hear John Lewis made everything easy for you.

Business Response

SAINT CLAIR, MI

PAUL V|2026 GMC Sierra 1500

Confirmed Sales Customer

4/16/2026

Matt Martin is a great Sales Associate. I have delt with him in the past and his knowledge and experience is better every time. Moran did an excellent job with prepping of my Truck and truly was the best deal around.

MATTHEW M

4/17/2026

Paul, thank you for your great review of Moran Buick GMC of Sterling Heights. It’s fantastic to hear Matt continues to provide knowledgeable and consistent service.

Business Response

MACOMB, MI

Christopher L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/18/2026

Great service Great staff. Everyone was friendly and helpful

CHRISTOPHER LAWSON

4/18/2026

Hi Christopher, it is great to hear you had such a positive experience at Moran Buick GMC of Sterling Heights. It is good to know the staff made you feel welcome and were helpful throughout your visit. We appreciate you choosing our team and taking a moment to share your feedback.

Business Response

MACOMB, MI

Gary E|2020 Buick Enclave

Confirmed Service Customer

4/18/2026

Staff and service is wonderful

EVAN NELSON

4/18/2026

Hi Gary, it is great to hear you had a positive experience with the staff and service at Moran Buick GMC of Sterling Heights. We are glad everything went well during your visit and appreciate you taking the time to share your feedback.

Business Response

STERLING HEIGHTS, MI

RONALD E|2026 Buick Enclave

Confirmed Sales Customer

4/21/2026

Great dealer

SCOTT S

4/22/2026

Thank you, Ronald, for your review. It’s great to hear you had a positive experience at Moran Buick GMC of Sterling Heights.

Business Response

WARREN, MI

Denise R|2023 Buick Enclave

Confirmed Service Customer

3/24/2026

Awesome!

MATTHEW HALL

3/25/2026

Thank you for the awesome review, Denise. It’s great to see you had such a positive experience with Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

CHRISTIAN B|2026 GMC Sierra EV

Confirmed Sales Customer

4/3/2026

Brian and the team were great to work with

BRIAN B

4/6/2026

Thank you, Christian, for your 5-star review of Moran Buick GMC of Sterling Heights! It’s great to hear Brian and the team were great to work with.

Business Response

STERLING HEIGHTS, MI

Paul R|2020 GMC 1500 Sierra

Confirmed Service Customer

4/3/2026

The repair meet my expectation. However, the price for the repair I have a dispute. I was told one cost for the repair but when the repair was performed, the cost increased significantly. I'm disappointed with this aspect of the experience at the dealership.

EVAN NELSON

4/6/2026

Thank you, Paul, for your feedback on Moran Buick GMC of Sterling Heights. It’s concerning to hear about the pricing discrepancy and your experience.

Business Response

MACOMB, MI

DOUGLAS R|2026 Buick Enclave

Confirmed Sales Customer

4/12/2026

So far, I’m very happy with my experience at your dealership. The salesman was very helpful.

BRIAN B

4/13/2026

Douglas, thank you for your review of Moran Buick GMC of Sterling Heights. It’s great to hear you’ve had a positive experience so far!

Business Response

SAINT CLAIR SHORES, MI

James P|2021 Buick Encore

Confirmed Service Customer

4/14/2026

The staff were professional. They communicated with me every step of the way. The check out process was positive. The car had been washed when I took it and the check oil indicator was reset.

EVAN NELSON

4/15/2026

James, thank you for your detailed feedback about Moran Buick GMC of Sterling Heights. It’s great to hear our team kept you informed and made the entire process smooth from start to finish.

Business Response

STERLING HEIGHTS, MI

James S|2023 Buick Envision

Confirmed Service Customer

4/21/2026

Made an appointment for an oil change on our 2023 Buick before we buy it. Only 9100 miles on it and it had over 2000 on it when we leased it. Was satisfied withe everything. Thank you. Please continue with coupons and we will continue to service at dealership. Thank you n

ANNE CASEY

4/22/2026

Thank you, James, for your feedback. It’s great to hear you were satisfied with your service experience at Moran Buick GMC of Sterling Heights.

Business Response

SHELBY TOWNSHIP, MI

Dale J|2021 Buick Envision

Confirmed Service Customer

4/22/2026

It was great working with Anne. She kept me informed for the entire time my vehicle was in service

ANNE CASEY

4/22/2026

Thank you, Dale, for your feedback. It’s great to hear Anne kept you informed and provided a smooth experience at Moran Buick GMC of Sterling Heights.

Business Response

MACOMB, MI

6354 D|2025 Buick Enclave

Confirmed Service Customer

4/25/2026

Ann listened to our issues and made sure to let us know what needed to be done. We had our car back the same day!

ANNE CASEY

4/27/2026

Deborah, thank you for your kind words. It’s wonderful to hear Ann kept you informed and got your vehicle back to you so quickly at Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

8813 J|2025 Buick Envista

Confirmed Service Customer

4/22/2026

Very smooth operation of getting in and out. I waited for my oil change and tire rotation to be completed in one hour.

ANNE CASEY

4/22/2026

Thank you, Joyce, for sharing your experience. It’s great to hear your visit to Moran Buick GMC of Sterling Heights was smooth and efficient.

Business Response

CHESTERFIELD, MI

SANDRA H|2026 Buick Encore GX

Confirmed Sales Customer

4/22/2026

Very helpful. I will be back when my lease runs out. Dominic was a super salesman. He took a lot of time with me. Best sales man I ever had. I will be recommending him

DOMENICO D

4/22/2026

Thank you, Sandra, for your kind review. It’s great to hear Dominic and the team at Moran Buick GMC of Sterling Heights made your experience so memorable.

Business Response

WARREN, MI

3278 L|2024 Buick Envista

Confirmed Service Customer

4/23/2026

1st visit since this location was Vytel not wonderful I can only assume there are kinks still being worked out. While I waited an extended time different service employees mentioned my vehicle would be up soon though I didn't inquire. The last person said oh your vehicle will be right up they are washing it only for all the cars prior to mine coming up washed & mine having not even a speak of water on it same dust it arrived with. Why the the unnecessary lie & what a bummer no wash. It didn't feel good to not get a service others got & was always provide when it was Vytel. 🤔

ANNE CASEY

4/24/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

Warren, MI

Joythun M|2023 Buick Envision

Confirmed Service Customer

4/27/2026

Friendly, efficient at a fair price! They washed my car I didn’t even ask!! Plus, you get points that take money off of your services if you join My Buick. Very comfortable waiting room as well!

ANNE CASEY

4/28/2026

Joythun, we appreciate your kind words. It’s great to know the team at Moran Buick GMC of Sterling Heights provided excellent service and made your visit comfortable!

Business Response

MACOMB, MI

William E|2019 Buick Encore

Confirmed Service Customer

4/30/2026

Everyone was so nice. and helpful.

ANNE CASEY

4/30/2026

William, thank you for your kind words. It’s great to hear Moran Buick GMC of Sterling Heights delivered such a friendly and helpful experience!

ERIN K|2026 Buick Enclave

Confirmed Sales Customer

4/30/2026

Great experience! Karl was extremely helpful.

KARL K

5/1/2026

Erin, thank you for your review. It’s great to hear Karl provided such helpful service and made your experience a great one at Moran Buick GMC of Sterling Heights!

Business Response

WEST BLOOMFIELD, MI

John R|2025 GMC Acadia

Confirmed Service Customer

4/30/2026

Excellent service

EVAN NELSON

5/1/2026

John, thank you for your review. It’s great to hear you received excellent service at Moran Buick GMC of Sterling Heights!

Business Response

STERLING HEIGHTS, MI

Jerry L|2024 GMC Sierra 1500

Confirmed Service Customer

4/10/2026

Anne Casey was my service advisor and she was great to work with. This location will get my business from this day forward. I’ve been going to Moran in Clinton twp but after last 3 oil changes where the last one I had a 3 hour wait. NEVER AGAIN

ANNE CASEY

4/13/2026

Jerry, thank you for your review of Moran Buick GMC of Sterling Heights. It’s great to hear Anne provided such a great experience.

Business Response

CHESTERFIELD, MI

Robert T|2024 GMC Terrain

Confirmed Service Customer

4/11/2026

Great job by Karl again in helping me with the purchase of my Terrain

ANNE CASEY

4/11/2026

Hi Robert, it’s great to hear Karl was able to help you again with your Terrain purchase at Moran Buick GMC of Sterling Heights. We’re glad the experience went smoothly for you. Enjoy your new Terrain, hope it serves you well for a long time ahead.

Business Response

CHESTERFIELD, MI

Bruce B|2017 GMC 1500 Sierra

Confirmed Service Customer

4/11/2026

All good except that after the tire pressure sensor replacements on the front tires my truck pulls to the right during firm braking.

EVAN NELSON

4/13/2026

Bruce, thank you for your feedback about Moran Buick GMC of Sterling Heights. It’s great to hear that most of your experience went well, and your note about the concern is appreciated.

Business Response

WARREN, MI

Dennis N|2023 Buick Envision

Confirmed Service Customer

4/17/2026

I do not appreciate having my original license plate holder taken off my vehicle, without my permission. Then having to make a special trip to retrieve it and not getting my original one back. If management told you to do this replacement, then I should have been told before you took off my original. VERY POOR on your MANAGMENT leadership. VERY disappointed

EVAN NELSON

4/19/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

STERLING HEIGHTS, MI

Kenneth P|2025 Buick Envision

Confirmed Service Customer

4/22/2026

A service representative took care of me immediately, this was my my first visit for servive and the rep explained the process, I went to the waiting area to relax and 25 minutes later my car was ready. Service was complete and my vehicle was washed. Very content with the experience.

MATTHEW HALL

4/22/2026

Thank you for sharing your experience, Kenneth. It’s great to hear your first visit to Moran Buick GMC of Sterling Heights was smooth, efficient, and left you feeling well taken care of.

CURTIS B|2026 GMC Sierra 1500

Confirmed Sales Customer

5/3/2026

Matt made the process very easy.

MATTHEW M

5/4/2026

Hi Curtis, thank you for the great feedback about Moran Buick GMC of Sterling Heights. It is wonderful to hear Matt made the process easy for you and helped everything go smoothly. We appreciate you choosing our team!

Business Response

FRASER, MI

Cynthia J|2026 Buick Encore GX

Confirmed Service Customer

4/7/2026

Great employees

MATTHEW HALL

4/8/2026

Cynthia, we appreciate your kind words about our team at Moran Buick GMC of Sterling Heights. It’s great to hear our employees made a strong impression.

Business Response

SHELBY TWP, MI

Diane L|2024 Buick Encore GX

Confirmed Service Customer

4/9/2026

Great service as always

MATTHEW HALL

4/10/2026

Diane, we appreciate your kind words about Moran Buick GMC of Sterling Heights. It’s wonderful knowing we continue to meet your expectations.

Business Response

SHELBY TOWNSHIP, MI

Trever C|2024 Chevrolet Trax

Confirmed Service Customer

4/10/2026

Fast and helpful

MATTHEW HALL

4/10/2026

Trever, thank you for your review of Moran Buick GMC of Sterling Heights. It’s great to hear your experience was fast and helpful.

Business Response

SHELBY TOWNSHIP, MI

7386 K|2024 GMC Acadia

Confirmed Service Customer

4/14/2026

Very professional

ANNE CASEY

4/14/2026

Kirk, thank you for your kind words about Moran Buick GMC of Sterling Heights. It’s great to hear you had such a professional experience.

Business Response

SHELBY TOWNSHIP, MI

JOANN M|2026 Buick Encore GX

Confirmed Sales Customer

4/21/2026

Came in at 11am, was home with a car by 3:30 pm. Very professional and helpful

SCOTT S

4/22/2026

Thank you, Joann, for your review. It’s great to hear your visit to Moran Buick GMC of Sterling Heights was efficient and professional.

Business Response

STERLING HEIGHTS, MI

MICHAEL L|2026 GMC Canyon

Confirmed Sales Customer

4/24/2026

Very professional, knowledgeable and friendly sales and finance staff

KARL K

4/25/2026

Hi Michael, it’s great to hear the sales and finance teams at Moran Buick GMC of Sterling Heights provided a professional and friendly experience. I’m glad their knowledge and approach helped make your visit a positive one from start to finish.

Business Response

WATERFORD, MI

Frank A|2017 Buick LaCrosse

Confirmed Service Customer

4/30/2026

The service advisor, Anne Casey, did an outstanding job taking care of my Buick LaCrosse. She recommended that I take care of all the items requiring service at 57,000 miles. I took her advice and I feel very relaxed and confident that my car is in top shape until the next oil change.

ANNE CASEY

5/1/2026

Frank, thank you for your review. It’s great to hear Anne Casey provided such outstanding service and guidance at Moran Buick GMC of Sterling Heights.

Business Response

CLINTON TOWNSHIP, MI

STEVEN F|2026 Buick Enclave

Confirmed Sales Customer

5/2/2026

Matt and Darrin were outstanding!

MATTHEW M

5/3/2026

Hi Steven, it is great to hear Matt and Darrin provided such an outstanding experience for you. We are glad they made a positive impression during your visit. Thank you for choosing Moran Buick GMC of Sterling Heights.

Business Response

OXFORD, MI

JOSEPH Z|2026 Buick Enclave

Confirmed Sales Customer

5/3/2026

Dominic Torres did an excellent job with my recent purchase.

DOMENICO D

5/4/2026

Hi, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. It is great to hear Dominic Torres did an excellent job assisting you with your recent purchase. We appreciate your feedback and hope you enjoy your new vehicle!

Josephine M|2006 Buick Lucerne

Confirmed Service Customer

4/28/2026

service was provided in a timely manner at a discount

EVAN NELSON

4/29/2026

Hi Josephine, we are glad to hear your service was completed quickly and that you were able to take advantage of a discount. Thank you for choosing Moran Buick GMC of Sterling Heights, we appreciate your support!

Business Response

STERLING HEIGHTS, MI

Donald A|2021 Buick Encore GX

Confirmed Service Customer

4/30/2026

I had scratches on my vehicle. was warmly met and after the vehicle was inspected, and i was given a fair quote given completion of three days. I was given a loaner vehicle. the vehicle was finished in on the day I was told and was done without any scrapes visible. I feel like the process was very professional

TRACY WOFFORD

5/1/2026

Donald, thank you for your review. It’s great to hear the process was smooth, professional, and completed just as promised at Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

RICHARD D|2026 Buick Encore GX

Confirmed Sales Customer

5/1/2026

Pat Trombley is terrific!

PATRICIA P

5/3/2026

Hi Richard, it is great to hear Pat Trombley took such good care of you and made your experience a positive one. We will be sure to pass that along. Thank you for choosing Moran Buick GMC of Sterling Heights, and we look forward to your next visit.

Business Response

ROYAL OAK, MI

Dorothy W|2025 Buick Enclave

Confirmed Service Customer

5/6/2026

Very pleasant service department Evon was was efficient on checking me in and getting me a loaner Prompt turn around got my car back the same day I would recommend Moran Buick to all my family and friends

EVAN NELSON

5/7/2026

Dorothy, we appreciate you sharing this experience. It’s awesome to hear everything from check-in to turnaround was handled so smoothly at Moran Buick GMC of Sterling Heights!

Business Response

CLINTON TOWNSHIP, MI

Kim L|2016 Buick Regal

Confirmed Service Customer

5/6/2026

good service

EVAN NELSON

5/7/2026

Kim, thank you for the feedback. It’s great to hear you had a solid experience with Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

CORY Y|2026 GMC Sierra 1500

Confirmed Sales Customer

5/6/2026

Moran Buick GMC is the best around!

KIMBERLY K

5/7/2026

Cory, we appreciate the shoutout. It’s great to hear Moran Buick GMC of Sterling Heights continues to stand out for you.

Business Response

WARREN, MI

ERIC L|2026 Buick Envision

Confirmed Sales Customer

5/6/2026

Matt was great as always. Quick, easy and reasonable pricing.

MATTHEW M

5/7/2026

Eric, we appreciate you sharing this and for your continued trust in Moran Buick GMC of Sterling Heights. It’s great to hear Matt consistently delivers a quick, easy experience with fair pricing.

Business Response

MACOMB, MI

Mary S|2023 Buick Encore GX

Confirmed Service Customer

5/12/2026

Matthew Hall was greatest he took the time to explain my questions.

MATTHEW HALL

5/13/2026

Hello Mary, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. We are glad Matthew Hall was able to sit down with you and provide clear answers to your questions during the visit. We appreciate you taking the time to leave this feedback.

Business Response

WARREN, MI

Camille-La H|2021 Buick Encore GX

Confirmed Service Customer

4/23/2026

Great experience very professional

ANNE CASEY

4/24/2026

Camille-La, we appreciate your kind words. It’s wonderful to know you had a professional experience with our team at Moran Buick GMC of Sterling Heights.

Business Response

STERLIONG HGTS, MI

Justin W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/27/2026

Very accommodating through the entire process

MATTHEW HALL

4/27/2026

Justin, thank you for your feedback. It’s great to hear you felt supported throughout the entire process at Moran Buick GMC of Sterling Heights.

Business Response

NEW BALTIMORE, MI

ROBERT M|2026 Buick Enclave

Confirmed Sales Customer

4/30/2026

Didn't go to Sterling Highs dealership but everything was handled by Jamie

MATTHEW M

5/1/2026

Robert, thank you for your review. It’s great to hear Jamie provided such a smooth and helpful experience with Moran Buick GMC of Sterling Heights.

Business Response

MONROE, MI

TAYLOR D|2026 Buick Envista

Confirmed Sales Customer

5/5/2026

Great experience! Matt was very helpful and got me an amazing deal!

MATTHEW M

5/5/2026

Taylor, thank you for the great feedback about Matt. It’s awesome to hear Moran Buick GMC of Sterling Heights helped you score an amazing deal.

Business Response

LAKE ORION, MI

Melissa B|2026 Buick Encore GX

Confirmed Service Customer

5/5/2026

Evan and other service staff at Moran Buick are friendly, thorough and attentive. Kept me updated on arrival of ordered parts, progress of repairs while waiting, accommodated an extra task (replace tire due to unpatchable flat tire). Clean facility.

EVAN NELSON

5/6/2026

Melissa, thank you for the detailed feedback. It’s great to hear Evan and the team at Moran Buick GMC of Sterling Heights kept you informed and took care of everything so thoroughly.

Business Response

Shelby Township, MI

Mr J|2022 Buick Envision

Confirmed Service Customer

5/8/2026

Your serve Rep that took care of me I rate as APlus times 10. He was outstanding. Made me feel welcome & he treated me like family, outstanding your man, I have dealing at this location for over 60 years. I like your new organization.

EVAN NELSON

5/11/2026

Joseph, thank you for your loyalty and kind words! It’s wonderful to hear your experience at Moran Buick GMC of Sterling Heights made you feel welcomed and appreciated.

Business Response

CLINTON TOWNSHIP, MI

Joseph D|2024 GMC Terrain

Confirmed Service Customer

5/9/2026

Great job

THOMAS BARCZAK

5/11/2026

Joseph, thank you for the 5-star review! It’s great to hear you had a great experience at Moran Buick GMC of Sterling Heights.

Business Response

MACOMB, MI

Jimmy K|2025 GMC Sierra 1500

Confirmed Service Customer

5/10/2026

The service consultant led my wife to believe that a tire rotation is packaged with an oil change and cannot be separated. She paid for both and we did not need the tire rotation. The car wash provided was substandard, a lot of the outside of the vehicle was not clean. Why even offer that??

ANNE CASEY

5/11/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

MACOMB, MI

FRANK B|2026 GMC Sierra 1500

Confirmed Sales Customer

2/18/2026

Brian Jones was great at finding me the truck I was looking for, he is the best!

WARREN, MI

EDWARD Z|2026 GMC Terrain

Confirmed Sales Customer

3/2/2026

Fantastic service to the customer! We highly regard this dealership as number one.

GRAND BLANC, MI

Likaa K|2024 Buick Encore GX

Confirmed Service Customer

3/2/2026

Thank you great job great stuff

STERLING HEIGHTS, MI

Brett M|2025 GMC Sierra 1500

Confirmed Service Customer

3/2/2026

great and fast service

BRUCE TOWNSHIP, MI

Deborah A|2025 Buick Enclave

Confirmed Service Customer

3/5/2026

Chris & Evan were fantastic. Chris was able to get the part my car needed and Evan was able to schedule my appointment the same day.

STERLING HEIGHTS, MI

GARY D|2026 Buick Enclave

Confirmed Sales Customer

3/8/2026

Financing process eazy peezy. Kimberly Young is one of the best!

SAINT CLAIR SHORES, MI

MARK S|2026 Buick Encore GX

Confirmed Sales Customer

3/16/2026

My salesperson Gino Cappalari was amazing, always goes the extra mile to help. The finance gentleman was the worse, cold and almost mean, either was having a really bad day or just not a nice person.

GINO G

3/17/2026

Mark, we appreciate your review. It’s wonderful to know Gino made such a strong impression, and your feedback helps highlight areas for improvement at Moran Buick GMC of Sterling Heights!

Business Response

SHELBY TOWNSHIP, MI

Gary T|2023 Buick Enclave

Confirmed Service Customer

3/16/2026

Great service and it was done in no time.

EVAN NELSON

3/17/2026

Gary, we appreciate your review. It’s awesome to know the team at Moran Buick GMC of Sterling Heights got you taken care of in no time!

Business Response

SHELBY TOWNSHIP, MI

7753 T|2016 GMC 1500 Sierra

Confirmed Service Customer

5/14/2026

Anne Casey was excellent. I came in for an oil change, and she brought to my attention that other maintenance work should be done, so I did. Then came back while I was waiting and told me that my front brakes needed to be replaced, so I did. I am very grateful for Anne's help. This type of service is what I expect and keeps me coming back, unlike the horrible experience I received when I had my Saturn Sky serviced at Moran's Clinton Township dealership earlier this month. Thank you, Anne!!

ANNE CASEY

5/14/2026

Thank you for the amazing review, Timothy! It’s wonderful to hear that Anne Casey provided such attentive care and kept you informed throughout your visit to Moran Buick GMC of Sterling Heights. We truly appreciate your kind words and your continued support!

Business Response

MACOMB, MI

Brenda L|2024 Buick Envision

Confirmed Service Customer

5/14/2026

Great friendly, fast service.

MATTHEW HALL

5/14/2026

Thank you for the great feedback, Brenda! It’s wonderful to know you experienced friendly and fast care during your visit to Moran Buick GMC of Sterling Heights. We truly appreciate your 5-star review!

Business Response

STERLING HEIGHTS, MI

Maria V|2022 Buick Envision

Confirmed Service Customer

5/3/2026

After making an appointment for service on my Buick one week prior to the day I went in to get service I was told by Matt that my car would not be finished until next day. I spoke to Matt prior to coming and we discussed everything that needed to be done and he told me it would be completed same day. He said it was end of month and they had dealership cars that needed to be serviced. After getting upset and telling him I had to go to work next day he decided to give me a loaner car. At this point I had got upset with him and told him I would speak to a manager. This is not the first time Matt has given me a hard time. At this point I am not sure if I will continue to purchase my cars here disappointed in their customer service. Matt service to customers was disappointing.

MATTHEW HALL

5/4/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

STERLING HEIGHTS, MI

David H|2024 GMC Terrain

Confirmed Service Customer

5/4/2026

Friendly employees; prompt service

EVAN NELSON

5/5/2026

David, thank you for your feedback. It’s great to hear Moran Buick GMC of Sterling Heights provided friendly and prompt service.

Business Response

BIRMINGHAM, MI

David L|2021 Buick Enclave

Confirmed Service Customer

5/7/2026

Service done on time

EVAN NELSON

5/8/2026

David, thank you for the 5-star review of Moran Buick GMC of Sterling Heights. It’s great to hear your service was completed on time!

Business Response

ROCHESTER HILLS, MI

Rosalind S|2022 GMC Acadia

Confirmed Service Customer

5/7/2026

The dealership was friendly and took their time explaining to me. I enjoy the personal service that I have received for years from Vyletel Buick GMC (now Moran). I know that with acquisitions, service is the first thing that goes. Hopefully the new ownership will prove me wrong.

EVAN NELSON

5/8/2026

Hello Rosalind, it is good to hear the team took the time to walk you through everything and provide that personal level of service you value. We understand your concerns given the ownership change, and feedback like yours is important as the dealership continues to move forward. We appreciate you sharing your experience and hope to continue earning your trust at Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

Frederick A|2016 Buick Enclave

Confirmed Service Customer

5/16/2026

service was performed in a timely manor.

MATTHEW HALL

5/18/2026

Frederick, thank you for the 5-star review! It’s great to hear your visit to Moran Buick GMC of Sterling Heights was completed in a timely manner.

Business Response

STERLING HEIGHTS, MI

DEBRA C|2026 GMC Terrain

Confirmed Sales Customer

5/19/2026

Scott Just was my salesperson and he was extremely knowledgeable. Also very patient. He’s a good representation for Moran GMC!

SCOTT S

5/20/2026

Thank you, Debra! It’s great to hear Scott provided such knowledgeable and patient assistance during your visit to Moran Buick GMC of Sterling Heights. We appreciate your kind words and your support!

Business Response

SAINT CLAIR SHORES, MI

Nicholas L|2018 Chevrolet Camaro

Confirmed Service Customer

5/3/2026

Best Service Department in state!

ANNE CASEY

5/4/2026

Hi Nicholas, thank you for the great feedback about Moran Buick GMC of Sterling Heights. It is wonderful to hear you had such a positive experience with the service department. We truly appreciate your support and kind words!

Business Response

LUTHER, MI

Imad H|2025 Buick Encore GX

Confirmed Service Customer

5/3/2026

Ver professional

MATTHEW HALL

5/4/2026

Hi Imad, thank you for the 5 star rating for Moran Buick GMC of Sterling Heights. It is great to hear you had such a professional experience and we truly appreciate your feedback!

Business Response

STERLING HEIGHTS, MI

Linda S|2019 Buick Encore

Confirmed Service Customer

5/7/2026

Evan was helpful and keep me informed. Although it took a little longer than expected I was informed of what was needed and didn’t feel pressured to have everything done right now. Appreciated being told what was absolutely needed and what could wait with approximation on timelines.

EVAN NELSON

5/8/2026

Linda, thank you for taking the time to share your experience with Moran Buick GMC of Sterling Heights. It’s wonderful to hear Evan kept you informed throughout the process and helped make everything clear and comfortable for you!

Business Response

UTICA, MI

Kathleen A|2019 Buick Envision

Confirmed Service Customer

5/11/2026

I had a wonderful experience with Anne C, my service advisor, she was knowledgeable and great at explaining the repairs my 2019 Buick Envision needed to fix door lock issue. I felt like I was getting personal attention! The service team was friendly and made me smile even though I was worried about my vehicle. I will definitely feel comfortable on any future repairs or routine maintenance.

ANNE CASEY

5/12/2026

Hi Kathleen, it is great to hear Anne C was able to walk you through everything needed for your Envision in a clear and reassuring way. Door lock issues can be stressful, so it is good she helped make the process easier to understand while keeping you comfortable along the way. We are also glad the service team helped ease your worries during your visit. Thank you for trusting Moran Buick GMC of Sterling Heights with your vehicle.

Business Response

SHELBY TOWNSHIP, MI

JONATHAN S|2026 Buick Encore GX

Confirmed Sales Customer

5/19/2026

Kim Young and staff did an excellent job when I leased the 2026 Buick Encore..

KIMBERLY K

5/20/2026

Thank you, Jonathan! It’s great to hear that Kim and the team at Moran Buick GMC of Sterling Heights made your leasing experience such a positive one. We appreciate your support and hope you enjoy your new 2026 Buick Encore!

Business Response

SAINT CLAIR SHORES, MI

DAVID K|2026 GMC Terrain

Confirmed Sales Customer

5/19/2026

They got me the vehicle I wanted. Good job!

SCOTT S

5/20/2026

Thank you, David! It’s wonderful to hear the team at Moran Buick GMC of Sterling Heights helped you find the vehicle you wanted. We appreciate your support and congratulations on your new ride!

Business Response

CLINTON TOWNSHIP, MI

THEODORE P|2026 GMC Terrain

Confirmed Sales Customer

5/19/2026

Went in, talked to Skip and 4 hours later took my new car home. Pretty simple

LOUIS L

5/20/2026

Thank you, Theodore! It’s great to hear your car-buying experience at Moran Buick GMC of Sterling Heights was simple and straightforward. We appreciate your support and hope you enjoy your new vehicle!

Business Response

STERLING HEIGHTS, MI

Traci A|2023 GMC Terrain

Confirmed Service Customer

5/18/2026

Not sure if it was an 'off' day for our write up tech in service, but not friendly at all. Hubby said the other write up tech was very friendly to his customers but when he asked a question about anything, our tech Matt was short and snapped at him a few times. This is not the way to handle your customers. There was no reason what-so-ever to snap at him. It was over a recall that needed to be done and that still is not done, but they did a different recall that we knew nothing about. So still have to come back.

MATTHEW HALL

5/19/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

MACOMB, MI

Felicia W|2018 Buick Envision

Confirmed Service Customer

5/18/2026

Miss having the popcorn and water / coffeee for the customers in waiting lounge.

MATTHEW HALL

5/19/2026

Felicia, thank you for the 5-star review for Moran Buick GMC of Sterling Heights! It’s great to hear you had a positive visit, and we appreciate your feedback about the waiting lounge amenities as well.

Business Response

CLINTON TOWNSHIP, MI

Scott J|2019 GMC 1500 Sierra

Confirmed Service Customer

5/18/2026

Very good

MATTHEW HALL

5/19/2026

Scott, thank you for the great review for Moran Buick GMC of Sterling Heights! It’s fantastic to hear everything went very well during your visit and that you had a positive experience with the team.

Business Response

STERLING HEIGHTS, MI

BERNARD G|2026 Buick Enclave

Confirmed Sales Customer

5/25/2026

Skip is very knowledgeable of the vehicle lineup and was able to find the exact vehicle I wantred

LOUIS L

5/25/2026

Hi Bernard, it is great to hear Skip was able to help you find exactly the vehicle you wanted at Moran Buick GMC of Sterling Heights. We are glad his knowledge of the lineup made the process easier for you. Thank you for sharing your experience.

Business Response

STERLING HEIGHTS, MI

0392 D|2024 Chevrolet Suburban 1500

Confirmed Service Customer

5/25/2026

Check in was easy, Anne was very nice and informative. However the guy moving the cars, was smoking so much outside & then would come in and move the cars. My car had a smoke smell in it. Airing it out didn’t work, I had to pay a company to come deep clean my car to get that smell out. My child has severe asthma & smoke is a trigger for him. I think someone who has to get inside people’s cars shouldn’t not be allowed to smoke and then do so. For health reasons as well as the interior of customers vehicles.

ANNE CASEY

5/26/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

MACOMB, MI

Michael J|2025 GMC Acadia

Confirmed Service Customer

4/30/2026

Quick service

MATTHEW HALL

5/1/2026

Michael, thank you for your review. It’s great to hear you received quick and efficient service at Moran Buick GMC of Sterling Heights.

Business Response

SHELBY TOWNSHIP, MI

Richard E|2015 GMC Terrain

Confirmed Service Customer

4/30/2026

Greeted promptly and completed when promised

EVAN NELSON

5/1/2026

Richard, thank you for your review. It’s great to hear you were greeted promptly and everything was completed on time at Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

Nanci L|2025 GMC Acadia

Confirmed Service Customer

5/1/2026

I was a “walk in” and was still in and out in a reasonable amount of time! Everyone was professional and friendly. And the waiting area is very nice. I have been coming here for my oil changes for some time now and have always had a good experience.

ANNE CASEY

5/3/2026

Hi Nanci, it is great to hear that even as a walk in you were taken care of quickly and had a smooth visit. It is especially nice to know your oil change visits have stayed consistently positive over time. Thank you for continuing to choose Moran Buick GMC of Sterling Heights.

Business Response

WARREN, MI

Kathleen M|2024 GMC Terrain

Confirmed Service Customer

5/15/2026

I had the most friendly and positive experience at the service department. Everything was excellent and will return again!

ANNE CASEY

5/18/2026

Kathleen, thank you for the kind review! It’s wonderful to hear you had such a friendly and positive experience at Moran Buick GMC of Sterling Heights, and we look forward to seeing you again.

Business Response

MACOMB, MI

Robert D|2025 Buick Encore GX

Confirmed Service Customer

5/20/2026

Excellent

ANNE CASEY

5/21/2026

Thank you, Robert! We truly appreciate your excellent feedback about Moran Buick GMC of Sterling Heights. It’s great to know you had a 5-star experience with us!

Business Response

SAINT CLAIR SHORES, MI

Jerry B|2019 Buick Enclave

Confirmed Service Customer

5/21/2026

Oil change took too long, I waited almost 2 hours.

MATTHEW HALL

5/21/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

MACOMB, MI

Jonathan S|2025 GMC Terrain

Confirmed Service Customer

5/26/2026

Great experience and purchase of vehicle 🚜

EVAN NELSON

5/27/2026

Jonathan, thank you for the 5-star review for Moran Buick GMC of Sterling Heights! We’re glad you had a great vehicle purchase experience. Enjoy your new ride, and thank you for choosing us!

Business Response

ST. CLAIR SHORES, MI

DEBBIE D|2026 GMC Terrain

Confirmed Sales Customer

5/26/2026

Attentive and knowledgeable saleperson Building was clean and professional

DOMENICO D

5/27/2026

Debbie, thank you for the 5-star review for Moran Buick GMC of Sterling Heights! We’re happy to hear your salesperson was attentive and knowledgeable, and that you enjoyed our clean and professional showroom. We appreciate your support!

Business Response

SHELBY TWP, MI

Kathleen R|2023 Buick Envision

Confirmed Service Customer

2/12/2026

Very helpful and quick response with fixing the check engine sensor on my car due to a recall that I never received nor was I notified by GM via email or posted to my GM online account. Always have great service! Thank you, everyone.

MACOMB, MI

Kevin L|2021 GMC 1500 Sierra

Confirmed Service Customer

2/12/2026

Friendly

MACOMB, MI

Gerald J|2017 Buick Enclave

Confirmed Service Customer

2/26/2026

Never had such quick service

STERLING HEIGHTS,, MI

CATHY A|2026 GMC Terrain

Confirmed Sales Customer

3/2/2026

The salesman was awful.. PERIOD.

CLINTON TOWNSHIP, MI

CYNTHIA K|2026 Buick Encore GX

Confirmed Sales Customer

3/2/2026

Karl is great! The dealership is clean and modern. The employees are professional. All-and-all a great experience

SHELBY TWP, MI

Louis P|2022 Buick Encore

Confirmed Service Customer

3/14/2026

Scott just was excellent that’s why we keep Coming back to him

ANNE CASEY

3/14/2026

Hi Louis, we’re thrilled to hear that Scott continues to provide such excellent service at Moran Buick GMC of Sterling Heights. It’s great knowing he makes your experiences so positive that you keep coming back. We appreciate your loyalty and kind feedback.

Business Response

SHELBY TOWNSHIP, MI

Steven A|2019 Buick LaCrosse

Confirmed Service Customer

3/18/2026

Quick service. Friendly, knowledgeable employees.

EVAN NELSON

3/19/2026

Hello Steven, it’s wonderful to hear your service was quick and that our team was friendly and knowledgeable. Positive experiences like yours mean a lot to us. Thank you for sharing your experience from your recent visit to Moran Buick GMC of Sterling Heights.

Business Response

FRASER, MI

PATRICIA U|2026 Buick Envision

Confirmed Sales Customer

5/25/2026

Friendly efficient sale

MATTHEW M

5/26/2026

Hello Patricia, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. We are glad everything came together quickly and smoothly and that you felt well taken care of during your visit.

Business Response

ALGONAC, MI

John M|2011 Chevrolet Camaro

Confirmed Service Customer

5/27/2026

The service personnel are always so helpful and friendly; they do certainly make me feel like they are truly glad that I came into their dealership! The service was completed satisfactorily and on time!

EVAN NELSON

5/28/2026

Hello John, Thank you for the wonderful feedback about Moran Buick GMC of Sterling Heights! We’re thrilled to hear our service team made you feel welcomed and provided friendly, timely, and satisfying service. We truly appreciate your continued support and look forward to seeing you again!

Business Response

STERLING HEIGHTS, MI

Philip F|2023 GMC Sierra 1500

Confirmed Service Customer

5/30/2026

Quick and efficient service. Great job !

EVAN NELSON

6/1/2026

Philip, thank you for the 5-star review! We're pleased to hear you received quick and efficient service from the team at Moran Buick GMC of Sterling Heights. We appreciate your support!

Business Response

STERLING HEIGHTS, MI

Thomas M|2025 Buick Envision

Confirmed Service Customer

5/8/2026

Great service

ANNE CASEY

5/11/2026

Thomas, thank you for the 5-star review! It’s great to hear you had a great experience at Moran Buick GMC of Sterling Heights.

Business Response

CLINTON TOWNSHIP, MI

JOHN M|2026 GMC Sierra 1500

Confirmed Sales Customer

5/21/2026

Pat has taken care of not only me but my family and friends for over 20 years. My first truck out of high school was a 2002. This was my first time at this dealership due to Pat’s move over there. I will say it was a flawless transaction on my end. Everything was on time, clean, no unexpected changes out of nowhere. As long as Pat is leasing or selling vehicles she will always have my business. John Mahoney

PATRICIA P

5/21/2026

Thank you, John! We’re honored to have earned your trust over the years at Moran Buick GMC of Sterling Heights. It’s wonderful to hear Pat provided another flawless and smooth experience for you and your family!

David K|2017 Buick Envision

Confirmed Service Customer

5/21/2026

The experience was great. It exceeded all of my expectations. I will let everyone I know about Moran Automotive Group.

THOMAS BARCZAK

5/21/2026

Thank you, David! We truly appreciate your kind words about Moran Buick GMC of Sterling Heights. It’s great to hear your experience exceeded expectations and left such a positive impression!

Business Response

Bloomfield Hills, MI

Michael J|2019 GMC Acadia

Confirmed Service Customer

5/27/2026

Easy drop off. Use of a loaner car was fantastic. Easy pickup. So far no issues

MATTHEW HALL

5/28/2026

Hello Michael, Thank you for the great feedback about Moran Buick GMC of Sterling Heights! We’re happy to hear your drop-off and pickup process was easy and that the loaner vehicle helped make your experience even more convenient. We truly appreciate your support and look forward to serving you again!

Business Response

MACOMB, MI

MITCHELL G|2026 GMC Terrain

Confirmed Sales Customer

6/1/2026

Great experience and they went above and be

WILLIAM W

6/1/2026

Mitchell, thank you for the 5-star review! We're delighted to hear you had a great experience and that our team went above and beyond for you. We appreciate your support of Moran Buick GMC of Sterling Heights and look forward to seeing you again.

Business Response

SHELBY TOWNSHIP, MI

Ms B|2023 Buick Envision

Confirmed Service Customer

6/3/2026

Professional and efficient!

EVAN NELSON

6/4/2026

Barbara, thank you for the wonderful review! It’s great to hear your experience was professional and efficient from start to finish. We appreciate you choosing Moran Buick GMC of Sterling Heights!

Business Response

STERLING HEIGHTS, MI

LUCANO F|2026 Buick Envista

Confirmed Sales Customer

6/3/2026

Moran Buick staff was great to work with.

MATTHEW M

6/4/2026

Lucano, thank you for the 5-star review! It’s great to hear our team was a pleasure to work with and made your experience a positive one. We appreciate your support of Moran Buick GMC of Sterling Heights!

Business Response

MACOMB, MI

Gary E|2023 GMC Acadia

Confirmed Service Customer

6/4/2026

Staff is friendly and efficient

ANNE CASEY

6/5/2026

Thank you, Gary! It’s great to hear that you found our team friendly and efficient. We appreciate your support of Moran Buick GMC of Sterling Heights and look forward to assisting you again in the future.

Business Response

STERLING HEIGHTS, MI

Mr R|2018 GMC Acadia

Confirmed Service Customer

5/12/2026

Called Matt at the dealership, last minute need for Oil change was going out of town in a few days. He and Evan took good care of me, got me in there the same day and back on the road in no time. Thanks! - Ron

EVAN NELSON

5/13/2026

Hello Ron, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. We are glad Matt and Evan were able to get you in quickly for your oil change, especially on short notice before your trip. It is great to hear everything went smoothly and you were back on the road without delay.

Business Response

FRASER, MI

Lawrence J|2025 Buick Encore GX

Confirmed Service Customer

5/25/2026

The greeter, upon my arrival for an oil change, informed me that my wait would be approx. 1.5 hrs. The service was completed in it's entirety in an hour. Particularly thankful for the speedy service.

EVAN NELSON

5/26/2026

Hello Lawrence, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. We are glad to hear your oil change was completed even quicker than expected and that the team was able to get you back on the road in a timely manner. We appreciate your feedback and look forward to serving you again!

Business Response

CLINTON TOWNSHIP, MI

EDWARD P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/30/2026

Great people, super friendly and eager to help. Feels almost like family from the owner on down!

MATTHEW M

6/1/2026

Edward, thank you for the fantastic review! We're delighted our team made you feel welcome and provided such a friendly experience at Moran Buick GMC of Sterling Heights. We appreciate your support!

Business Response

ALGONAC, MI

Cory R|2026 GMC Sierra 1500

Confirmed Service Customer

6/1/2026

EVAN IS THE BEST!

EVAN NELSON

6/2/2026

Thank you for the fantastic review, Cory! It’s wonderful to hear Evan made such a great impression and delivered an outstanding experience. We appreciate your support of Moran Buick GMC of Sterling Heights and look forward to seeing you again.

Business Response

WARREN, MI

SCOTT R|2026 GMC Sierra 1500

Confirmed Sales Customer

6/4/2026

Skip was excellent. Really made it easy to come in a lease a vehicle without pressure or questioning my decision.

LOUIS L

6/4/2026

Scott, thank you for the fantastic feedback! It’s wonderful to hear Skip made the leasing process easy and pressure-free while helping you feel confident in your decision. We appreciate your support of Moran Buick GMC of Sterling Heights!

Business Response

OXFORD, MI

Ryan H|2025 GMC Acadia

Confirmed Service Customer

6/4/2026

Outstanding service (as always) from Anne and Moran Buick GMC! Highly recommend this dealership.

ANNE CASEY

6/4/2026

Ryan, thank you for the 5-star review! It’s wonderful to hear Anne continues to provide outstanding care and that you would highly recommend Moran Buick GMC of Sterling Heights. We appreciate your continued trust and support!

Business Response

MACOMB, MI

Paul A|2026 GMC Canyon

Confirmed Service Customer

6/8/2026

Amazing service and professionalism! What a great store.

ANNE CASEY

6/8/2026

Paul, thank you for the 5-star review! It’s wonderful to hear you experienced amazing care and professionalism from the team at Moran Buick GMC of Sterling Heights. We truly appreciate your kind words.

Business Response

CHESTERFIELD, MI

CHERYL R|2026 GMC Terrain

Confirmed Sales Customer

5/19/2026

salesman was great

KARL K

5/20/2026

Thank you, Cheryl! It’s wonderful to hear the team provided such a great experience at Moran Buick GMC of Sterling Heights. We appreciate your support and hope to see you again soon!

Business Response

MACOMB, MI

1517 J|2019 Buick LaCrosse

Confirmed Service Customer

5/19/2026

Service was fine, but I didn't appreciate having my existing license plate frame removed and replaced with a Moran-branded frame. The frame is not your property and shouldn't be replaced without my consent.

ANNE CASEY

5/20/2026

Thank you for your feedback, Jeffrey! It’s great to hear your visit went well overall, and we appreciate you sharing your concern regarding the license plate frame. Your input is valued and helps Moran Buick GMC of Sterling Heights continue improving the customer experience.

James P|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/23/2026

Friendly service and good quality

MATTHEW HALL

5/25/2026

Hi James, it is great to hear you received friendly service and good quality work at Moran Buick GMC of Sterling Heights. We are glad the team made your visit a positive one. Thank you for taking the time to share your feedback.

Business Response

LAPEER, MI

NANCY C|2026 Buick Encore GX

Confirmed Sales Customer

6/3/2026

Matthew Martin worked with me in purchasing my Buick Encore, first time Buick owner. He went over all my options and took time to answer my questions..Excellent personal service..love my new Buick..Will come back Thank you to Matthew and staff

MATTHEW M

6/4/2026

Nancy, thank you for the wonderful review! It’s fantastic to hear Matthew Martin took the time to answer your questions and provided excellent personal attention throughout your purchase. We appreciate you choosing Moran Buick GMC of Sterling Heights and hope you continue enjoying your new Buick Encore!

Business Response

WARREN, MI

Lindsey R|2023 Buick Encore GX

Confirmed Service Customer

6/5/2026

The customer service was amazing and I loved that she checked in with my that everything went great with my car

ANNE CASEY

6/8/2026

Lindsey, thank you for the 5-star review! It’s great to hear you received amazing customer care and appreciated the follow-up to ensure everything was going well with your vehicle. Thank you for choosing Moran Buick GMC of Sterling Heights.

Business Response

MACOMB, MI

THOMAS C|2026 GMC Sierra 1500

Confirmed Sales Customer

6/8/2026

Scott was easy to work with

SCOTT S

6/10/2026

Thank you, Thomas! We're glad Scott was easy to work with and helped make your visit enjoyable. We appreciate your support of Moran Buick GMC of Sterling Heights.

Business Response

WARREN, MI

Maria L|2020 GMC Acadia

Confirmed Service Customer

6/8/2026

Worked with Evan, who is always friendly and helpful! Got my vehicle in quickly and service was timly and complete. Always appreciate the car wash! Thank you!

MATTHEW HALL

6/9/2026

Hello Maria. We are pleased to hear Evan continues to provide friendly and helpful service. It is great to know the car wash was a nice finishing touch to your experience at Moran Buick GMC of Sterling Heights. We appreciate your loyalty and look forward to your next visit.

Business Response

STERLING HEIGHTS, MI

KELLY T|2026 Buick Envision

Confirmed Sales Customer

6/4/2026

Pat Trombley is very helpful and always goes above and beyond. She is a pleasure to work with.

PATRICIA P

6/5/2026

Thank you, Kelly! It’s wonderful to hear that Pat went above and beyond to make your experience such a positive one. We appreciate your kind words about Moran Buick GMC of Sterling Heights and your 5-star feedback.

Business Response

WARREN, MI

Ron K|2021 Buick Encore GX

Confirmed Service Customer

6/10/2026

Evan was a great communicator and explained everything thoroughly. He's a great service advisor.

EVAN NELSON

6/11/2026

Ron, thank you for the fantastic feedback! We're glad Evan kept you informed and thoroughly explained everything throughout your visit. Moran Buick GMC of Sterling Heights appreciates your trust and support.

Business Response

ST CLAIR SHORE, MI

Jacob C|2024 GMC Sierra 2500 HD

Confirmed Service Customer

6/12/2026

Matt and the service team always take good care of me and both of our GMC vehicles.

MATTHEW HALL

6/15/2026

Jacob, thank you for your continued trust! It’s great to hear Matt and the team at Moran Buick GMC of Sterling Heights always take good care of you and your vehicles.

Business Response

MACOMB, MI

Denise S|2024 GMC Terrain

Confirmed Service Customer

6/16/2026

Went to have my oil change and tires rotated on the drive home. I noticed that my PSI indicator was on my car. I pulled over. Tried to call them. Left two messages. No return call so I ended up going back in and the service rep goes oh they forgot to reset it. It’s easy I informed him I was not Tech and I should not have to reset. It says you should’ve called. I said I did. You didn’t pick up the phone so he proceeded to show me how to reset it in case it happens again OMG that only did I utilize your service. I had to come back in again to have them finish. The process was not a happy camper.

ANNE CASEY

6/16/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

UTICA, MI

Frances E|2026 Buick Encore GX

Confirmed Service Customer

6/16/2026

I have a smell in my vehicle a new filter was put in, and unclean as to what else was done, car only had 2000 miles and it still smells terrible, I read that a TAC case should be entered and a complete interior order diagnose including inspection of the carpet and inside the seats, Check for moisture intrusion and rodent contamination. Potential rodent nesting or material in the HVAC ducts. Also perform an evaporator core inspection and cleaning not just replace the cabin filter. This is where I stand I am looking for resolution to the smell that's in my vehicle

MATTHEW HALL

6/17/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

CLINTON TOWNSHIP, MI

DEBRA L|2026 Buick Envision

Confirmed Sales Customer

6/8/2026

I have leased 3 Envisions from this dealership, 2 of them when it was Vyletel Buick, I’ve always had great service and Dominic Torres had always his best to give me a great deal!!

DOMENICO D

6/8/2026

Debra, thank you for the 5-star review! It’s wonderful to hear that Dominic has consistently provided great experiences throughout your vehicle leases. We appreciate your loyalty to Moran Buick GMC of Sterling Heights and your continued trust in our team.

Business Response

CLINTON TOWNSHIP, MI

SHERRY S|2026 GMC Terrain

Confirmed Sales Customer

6/8/2026

Excellent, the Lease process was seamless, the signing with finance was seamless. I was shockingly surprised today when i got and electronic signature receipt that my prior lease was turned in. I have never received anything like that which made me extremely happy and it showed i turned in two sets of keys.

KARL K

6/8/2026

Sherry, thank you for the 5-star review! It’s wonderful to hear that your lease process and finance experience were seamless. We appreciate your kind words about Moran Buick GMC of Sterling Heights and are glad the electronic documentation provided added peace of mind.

Business Response

SAINT CLAIR SHORES, MI

BRIAN C|2026 Buick Envision

Confirmed Sales Customer

6/9/2026

Wonderful experience working with Kim Young.

KIMBERLY K

6/9/2026

Brian, thank you for the 5-star review! We're delighted to hear Kim Young provided a wonderful experience. We appreciate your support of Moran Buick GMC of Sterling Heights.

Business Response

CLINTON TOWNSHIP, MI

Alan Y|2022 GMC 2500HD Sierra

Confirmed Service Customer

6/11/2026

perfect as always

EVAN NELSON

6/12/2026

Alan, thank you for your continued support! It’s wonderful to hear your experience was perfect as always. We appreciate you choosing Moran Buick GMC of Sterling Heights.

Business Response

OAKLAND, MI

Philip K|2018 Buick Enclave

Confirmed Service Customer

6/14/2026

Routine maintenance and tire pressure sensors replaced in one visit. Vehicle ready on time and overall great experience.

EVAN NELSON

6/15/2026

Philip, thank you for your feedback! It’s great to hear everything was completed in one visit and that your vehicle was ready on time at Moran Buick GMC of Sterling Heights.

Business Response

SHELBY TOWNSHIP, MI

CHARLES M|2026 GMC Terrain

Confirmed Sales Customer

6/15/2026

A NO PRESSURE , WELL INFORMED, EXCELLENT COMMUNICATOR, NO NONSENSE , ON POINT, SALESMAN, I WOULD HIGHLY RECOMMEND GINO TO ANYONE INTERESTED POTENTIAL BUYER.

GINO G

6/15/2026

Charles, thank you for the outstanding review. It’s wonderful to hear Gino provided a no-pressure, knowledgeable experience that earned your recommendation at Moran Buick GMC of Sterling Heights.

Business Response

BURTON, MI

Randall K|2019 Chevrolet Equinox

Confirmed Service Customer

6/18/2026

I had a nail in my tire, and brought my vehicle in without an appointment and they were able to service my tire promptly. well done and thanks

ANNE CASEY

6/18/2026

Randall, thank you for the 5-star review! It’s great to hear the team at Moran Buick GMC of Sterling Heights was able to help you promptly, even without an appointment. We appreciate your kind words and support.

Business Response

STERLING HEIGHTS, MI

John C|2024 Buick Enclave

Confirmed Service Customer

6/8/2026

Matthew handled everything very well and was much appreciated

MATTHEW HALL

6/9/2026

Hello John, we are glad to hear Matthew took great care of you and handled everything to your satisfaction. It is great to know his support made a positive difference at Moran Buick GMC of Sterling Heights. We appreciate your feedback and look forward to seeing you again.

Business Response

SHELBY TWP, MI

SUE A|2026 Buick Encore GX

Confirmed Sales Customer

6/11/2026

Excellent salesman was great would refer him to anyone

DOMENICO D

6/12/2026

Sue Ann, thank you for the recommendation! It’s wonderful to hear you had such a positive experience and would confidently refer others. We appreciate your support of Moran Buick GMC of Sterling Heights.

Business Response

NATIONAL CITY, MI

ELIZABETH C|2026 GMC Sierra 1500

Confirmed Sales Customer

6/11/2026

Matt is the best we rely on him to get us the best deal and he always comes through. We will never go anywhere else thank you Matt.!!

MATTHEW M

6/12/2026

Elizabeth, thank you for the great review! It’s wonderful to hear Matt consistently provides outstanding assistance and earns your trust time and time again. We appreciate your support of Moran Buick GMC of Sterling Heights.

Business Response

WASHINGTON, MI

David A|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

6/15/2026

Prompt and Excellent service

MATTHEW HALL

6/16/2026

David, thank you for the 5-star review! It’s wonderful to hear you received prompt and excellent care. We appreciate your support of Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

PETER M|2026 GMC Sierra 1500

Confirmed Sales Customer

6/15/2026

Easy to deal with. No pressure salesman. Domenic was best. Just ask for him.

DOMENICO D

6/16/2026

Peter, thank you for the 5-star review! It’s great to hear Dominic made the process easy and pressure-free. We appreciate your recommendation of Moran Buick GMC of Sterling Heights.

Business Response

ROSEVILLE, MI

Matthew K|2023 GMC Acadia

Confirmed Service Customer

6/17/2026

We were told to drop-off our vehicle on a Tuesday. No one looked at it until Friday. This was an inconvenience as it left our household with one vehicle for days. There was lack of communication. Not to mention, the service department not being able to print anything or the Used Car Dept. being able to provide us with a call back or an extended warranty with payments because of the merger with Moran. What a disappointment. We will miss the Vyletel level of service, understanding and compassion.

EVAN NELSON

6/18/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

STERLING HEIGHTS, MI

Robin A|2024 Buick Encore GX

Confirmed Service Customer

6/18/2026

I wouldn't go anywhere else. Very kind. They inform you of everything that you need for your car. Oil change was a breeze

ANNE CASEY

6/18/2026

Hello Robin, It’s great to hear your oil change went smoothly and that the team kept you well informed throughout the process. We appreciate your loyalty and kind words. Thank you for choosing Moran Buick GMC of Sterling Heights.

Business Response

WARREN, MI

Rubie B|2024 GMC Sierra 3500 HD

Confirmed Service Customer

5/21/2026

Moran is excelling in carrying on the tradition of Vyletel. I really appreciate that since I recently bought a car before they changed ownership. Thank you for that!

EVAN NELSON

5/22/2026

Rubie, thank you for the thoughtful review for Moran Buick GMC of Sterling Heights. It’s wonderful to hear Moran continues the tradition you appreciated and made your experience a positive one.

Business Response

CENTER LINE, MI

LINDA R|2026 GMC Terrain

Confirmed Sales Customer

5/21/2026

Our sales person Hannah was great, she was very informative!

HANNAH H

5/22/2026

Hello Linda, thank you for sharing your experience with Moran Buick GMC of Sterling Heights. It is great to hear Hannah was informative and helpful during your visit. We appreciate you taking the time to leave your feedback.

Business Response

ARMADA, MI

0887 D|2026 GMC Terrain

Confirmed Service Customer

6/11/2026

jjjj

ANNE CASEY

6/12/2026

Donna, thank you for the 5-star rating! It’s wonderful to know you had a positive experience with Moran Buick GMC of Sterling Heights. We appreciate your support.

Business Response

STERLING HEIGHTS, MI

BONNIE G|2026 Buick Encore GX

Confirmed Sales Customer

6/13/2026

I got the car that I wanted at the price I could afford to pay. Skip was very helpful in helping me decide .

LOUIS L

6/15/2026

Bonnie, thank you for the fantastic review! It’s wonderful to hear Skip helped you find the right vehicle at a price that worked for you at Moran Buick GMC of Sterling Heights.

Business Response

ST CLAIR SHORES, MI

Gilbert J|2023 Buick Envision

Confirmed Service Customer

6/17/2026

Even with computers down I received fast and friendly service. Anne was awesome.

ANNE CASEY

6/18/2026

Gilbert, thank you for the wonderful review! It’s great to hear Anne provided friendly assistance and kept things moving smoothly at Moran Buick GMC of Sterling Heights. We appreciate your support.

Business Response

CLINTON TOWNSHIP, MI

Emma D|2025 Chevrolet Equinox

Confirmed Service Customer

6/19/2026

I am so disappointed in my experience here. I have come to this location twice out of convenience and being super close to me. The first time I came here I should have learned my lesson and not return but I assumed everyone has bad days so I gave them another try. Today, I went for a normal oil change. My car is 14,000 miles on it and was told I should get a new air filter every other oil change and should get one today. Not knowing much about my cars “needs” I got an oil change and a new filter. Come to find out, I shouldn’t have gotten an air filter as I have a lease and could have waited much longer if I actually did need a replacement on a lease. However, I felt I needed to get one by being told it’s standard to. Once again feeling taken advantage of by simply being a girl. I then waited 1.5 hours for my oil change. I asked about the status then all of a sudden I got the text saying it was done. It could have been coincidence or they forgot about me. I am not a confrontational person but I am truly so sad and upset. When my car was ready, a random person was dangling the keys at me through a glass door trying to get my attention. He did not even come into the waiting room to speak to me or ask if it was my keys. I had to go out and say “I think those are mine.” Then he gave them to me and walked off. I felt so disrespected and appalled that keys were being dangled at me from yards away like a dog. I have never had such poor treatment before from a dealership and shame on me for trying to cut corners to come here since it is closest to me. I now wasted all my points & money on something I didn’t need and feel like I was just a number to them and not even a human. I’ll never come back to this location because of how I was treated

MATTHEW HALL

6/22/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

utica, MI

Barbara M|2024 GMC Terrain

Confirmed Service Customer

5/14/2026

Always so nice and clean and staff is very pleasant and efficient!

ANNE CASEY

5/15/2026

Barbara, thank you for the 5-star review! It’s great to hear you enjoyed the clean atmosphere and pleasant, efficient team at Moran Buick GMC of Sterling Heights. We appreciate your kind words and support!

Business Response

WASHINGTON TWP, MI

MICHELLE R|2026 Buick Enclave

Confirmed Sales Customer

5/14/2026

Matt Martin was great to work with and made sure I was well taken care of.

MATTHEW M

5/15/2026

Michelle, thank you for the 5-star review! It’s wonderful to hear Matt Martin took great care of you and made your experience a positive one at Moran Buick GMC of Sterling Heights. We truly appreciate your support!

Business Response

DEWITT, MI

Douglas J|2023 GMC Terrain

Confirmed Service Customer

6/9/2026

I was professionally greeted and all of my questions answered. I’m very satisfied with the service I received.

MATTHEW HALL

6/9/2026

Douglas, thank you for the great feedback! We're pleased you felt welcomed, had all your questions answered, and left satisfied with your experience. Thank you for choosing Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

Monty S|2026 Buick Enclave

Confirmed Service Customer

6/10/2026

Service was excellent, vehicle service completed as promised. All staff we nice, kind, and very accommodating. Thank you.

EVAN NELSON

6/11/2026

Monty, thank you for the wonderful review! We're happy to hear everything was completed as promised and that our team provided a kind and accommodating experience. Moran Buick GMC of Sterling Heights appreciates your business.

Business Response

WALLED LAKE, MI

KATHLEEN S|2026 Buick Envision

Confirmed Sales Customer

6/12/2026

Skip has always been my salesman. Skip goes above and beyond with his care in ensuring that the vehicle I will drive for the next three years meets my needs. Skip is relentless is searching for my vehicle with all my requirements. Vyletel Buick was lucky to have him as an employee. Moran Buick has inherited a kind, knowledgeable and most valued person to be part of their team. Would highly recommend Skip and this dealership. Very well satisfied.

LOUIS L

6/15/2026

Kathleen, thank you for your loyalty and recommendation! It’s wonderful to hear Skip continues to go above and beyond for you at Moran Buick GMC of Sterling Heights.

Business Response

STERLING HEIGHTS, MI

William M|2019 Buick Encore

Confirmed Service Customer

6/16/2026

courteous - on time service without hard push for add ons.

EVAN NELSON

6/17/2026

William, thank you for the great feedback! We’re happy to hear everything was completed on time and without pressure. Thank you for choosing Moran Buick GMC of Sterling Heights!

Business Response

SHELBY TOWNSHIP, MI

CONRAD T|2026 Buick Envista

Confirmed Sales Customer

6/16/2026

Good as always

LOUIS L

6/17/2026

Conrad, thank you for your continued support! We’re glad another visit met your expectations at Moran Buick GMC of Sterling Heights. We appreciate your loyalty!

Business Response

STERLING HEIGHTS, MI

BRIANNA B|2026 Buick Enclave

Confirmed Sales Customer

6/19/2026

Kim was fantastic! She worked MAGIC and everything was super quick and easy. Whole place is super welcoming and friendly. 12/10 recommend

KIMBERLY K

6/22/2026

Brianna, thank you for the wonderful feedback! It’s fantastic to hear Kim made the process quick, easy, and enjoyable at Moran Buick GMC of Sterling Heights. We’re glad our team made you feel welcome and appreciate your recommendation.

Business Response

FRASER, MI

Sally T|2020 Chevrolet Blazer

Confirmed Service Customer

5/29/2026

10/10

EVAN NELSON

5/29/2026

Hello Sally, We truly appreciate your feedback and are delighted to know you had such a positive experience with us. Thank you for choosing Moran Buick GMC of Sterling Heights, and we look forward to serving you again in the future!

Business Response

SHELBY TOWNSHIP, MI

Khalid H|2026 Chevrolet Traverse

Confirmed Service Customer

6/23/2026

Nice work

ANNE CASEY

6/24/2026

Hi Khalid, it is good to hear the work delivered met your expectations. I appreciate you taking the time to share your feedback.

Business Response

STERLING HEIGHTS, MI

NICHOLAS T|2026 GMC Terrain

Confirmed Sales Customer

6/23/2026

Kim was very helpful and transparent throughout the entire process of getting me into my new lease vehicle

KIMBERLY K

6/24/2026

Hi Nicholas, it is great to hear your leasing experience at Moran Buick GMC of Sterling Heights went smoothly. I appreciate you taking the time to share how helpful and transparent Kim was throughout the process.

Business Response

SAINT CLAIR SHORES, MI

Kenneth P|2022 Buick Encore

Confirmed Service Customer

6/23/2026

Excellent people in my opinion making this dealership stand out

MATTHEW HALL

6/24/2026

Hi Kenneth, it is great to hear you had such a positive experience with the team at Moran Buick GMC of Sterling Heights. I appreciate you taking the time to share your feedback.

SCOT L|2026 GMC Terrain

Confirmed Sales Customer

6/26/2026

Pat is always the best to work with, and the rest of the team were great!

PATRICIA P

7/2/2026

Thank you for the wonderful 5-star review, Scot! We're thrilled Pat and the rest of the team continue to provide outstanding care. Thank you for choosing Moran Buick GMC of Sterling Heights. We appreciate your continued support!

Kenneth S|2022 GMC 1500 Sierra

Confirmed Service Customer

6/26/2026

I made an appointment for a recall. when I arrived, I would told it would take all day. I was offered a ride home. Although, after wait more than an hour, the guy that showed up for shuttle service said my house was too far away. He was told by the service manager to take me anyway and seemed very disappointed. I told them to cancel my order and return my truck to me. It wasn't worth the hassle for the recall. When the appointment made, you should tell consumers that they should expect to drop the vehicle off. Advice them that shuttle service is available within 10 miles.

ANNE CASEY

7/2/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

HARRISON TWSP, MI

Margaret G|2015 Buick Verano

Confirmed Service Customer

6/26/2026

I was greeted promptly and my car was fixed in about 1 1/2 hours as promised. I'm happy with the results.

THOMAS BARCZAK

7/2/2026

Thank you for the wonderful 5-star review, Margaret! We're glad your vehicle was repaired promptly and completed as promised. Thank you for choosing Moran Buick GMC of Sterling Heights. We appreciate your support!

Business Response

STERLING HEIGHTS, MI

Jeffery A|2025 GMC Sierra 1500

Confirmed Service Customer

6/20/2026

Matt Martin was wonderful, on top of things, diligent and went above and beyond. I am very appreciative and recommend him to anyone. Thank you!

CHRISTOPHER LAWSON

6/22/2026

Jeffery, thank you for the outstanding review! It’s great to hear Matt Martin went above and beyond to provide such a positive experience at Moran Buick GMC of Sterling Heights. We appreciate your recommendation and support.

Business Response

MACOMB, MI

David M|2022 GMC 3500HD Sierra

Confirmed Service Customer

6/23/2026

Thorough and professional

EVAN NELSON

7/2/2026

Thank you for the great 5-star review, David! We're glad you found our team thorough and professional. Thank you for choosing Moran Buick GMC of Sterling Heights. We appreciate your support!

Business Response

STERLING HEIGHTS, MI

Maj S|2026 Buick Enclave

Confirmed Service Customer

6/23/2026

Matt Hall was extremely rude and unprofessional. He doesn't belong behind a service desk interacting with customers. Other than that, the dealership has good service overall.

MATTHEW HALL

7/2/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

STERLING HEIGHTS, MI

Amy S|2023 GMC Terrain

Confirmed Service Customer

6/25/2026

I always have an excellent experience at Moran. The dealership is clean and modern, the staff is friendly and professional. I had a recall issue. The explained it well and took care of it quickly.

ANNE CASEY

6/26/2026

Hi Amy, it is great to hear your visit to Moran Buick GMC of Sterling Heights was another excellent experience. I am glad the team was able to clearly explain the recall and get it taken care of quickly while you were there. We appreciate you taking the time to share your feedback and look forward to seeing you again.

BILLY H|2026 GMC Terrain

Confirmed Sales Customer

6/26/2026

I’ve worked with Pat for many years! I’m so happy she is now at Moran.

PATRICIA P

7/2/2026

Thank you for the amazing 5-star review, Billy! We're so happy Pat has earned your trust over the years, and we're grateful to have her on the Moran team. Thank you for your continued loyalty and support!

Business Response

FERNDALE, MI

Dorothee M|2020 Buick Encore GX

Confirmed Service Customer

7/1/2026

I got there on time for appointment, I was in and out in about 45 minutes. The waiting area is very clean, but I miss the popcorn machine they had

CLINTON TOWNSHIP, MI

Michael G|2026 Chevrolet Equinox

Confirmed Service Customer

7/1/2026

Wow! If only all my service experiences(at restaurants, stores, etc) were like this. Had an issue with my brand new lease 2026 Equinox with acceleration. Anne Casey set me up with service right away and a loaner while the problem was fixed. She treated me like family. She kept me up to date on when my car would be ready and it was all seamless. My original dealership couldn't even get me in until July 8th. Anne got it all finished and back to me by June 30th.

MACOMB, MI

ALAIN G|2026 Buick Enclave

Confirmed Sales Customer

6/22/2026

Matt and Darrin were super helpful. The overall process was easy, fast and overall outstanding. Will come back for next vehicle!

MATTHEW M

6/23/2026

Hi Alain, it is great to hear Matt and Darrin were super helpful at Moran Buick GMC of Sterling Heights and made the process easy, fast, and outstanding. I am glad everything went so smoothly for you. Thank you for sharing your feedback and I look forward to seeing you again when it is time for your next vehicle.

Business Response

ROCHESTER HILLS, MI

Tina K|2024 GMC Terrain

Confirmed Service Customer

6/27/2026

The service was great better than what my husband experienced the week before. I can definitely feel a different vibe in the staff from a year ago. They are not as relax, not as helpful, and not as friendly as before. I would say this is from Moran taking over. I feel bad for them.

MATTHEW HALL

7/2/2026

Thank you for the wonderful 5-star review, Tina! We're glad you had a great visit and appreciate you sharing your feedback with us. Thank you for choosing Moran Buick GMC of Sterling Heights. We value your support!

Business Response

STERLING HEIGHTS, MI

GRAYTEN B|2026 GMC Sierra 1500

Confirmed Sales Customer

6/28/2026

Great customer service from Matt Martin

MATTHEW M

7/2/2026

Thank you for the fantastic 5-star review, Grayten! We're glad Matt Martin provided great customer service during your visit. Thank you for choosing Moran Buick GMC of Sterling Heights. We appreciate your support!

Business Response

SOUTHGATE, MI

JOHN S|2026 GMC Terrain

Confirmed Sales Customer

6/28/2026

Pat Trombley is a knowledgeable and professional person to work with. Matt is also very helpful

PATRICIA P

7/2/2026

Thank you for the fantastic 5-star review, John! We're thrilled Pat Trombley and Matt provided knowledgeable and helpful service. Thank you for choosing Moran Buick GMC of Sterling Heights. We appreciate your support!

EMILY P|2026 Buick Envision

Confirmed Sales Customer

6/30/2026

Kim was absolutely amazing!! She made it a smooth process and got me my dream car!

KIMBERLY K

7/2/2026

Thank you for the fantastic 5-star review, Emily! Congratulations on your dream car! We're so glad Kim made the process smooth and enjoyable. Thank you for choosing Moran Buick GMC of Sterling Heights. Enjoy every mile!

Lynne B|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/5/2026

This is the first time I came here to get my oil changed. I normally go to Serra but I needed it done sooner than the appointments I had coupons for Serra and Mike Savoie and my advisor said they don’t take other coupons and there weren’t and deals going on either. Not very happy. I would have waited if I knew this. That’s not how you treat a new customer. I will not be back.

MACOMB, MI

Dennis M|2017 GMC Acadia

Confirmed Service Customer

7/7/2026

The usual great service.

STERLING HEIGHTS, MI

BARBARA P|2026 GMC Terrain

Confirmed Sales Customer

7/7/2026

I’ve been leasing Buicks for about 8 years with Karl Trost making the transition from one vehicle to the next very pleasant and speedy. Thanks Karl!

ROSEVILLE, MI

Leslie U|2021 Buick Encore GX

Confirmed Service Customer

6/18/2026

n/a

MATTHEW HALL

6/19/2026

Leslie, thank you for the 5-star rating! It’s greatly appreciated, and Moran Buick GMC of Sterling Heights is grateful for your support.

Business Response

STERLING HEIGHTS, MI

Denise A|2017 Buick Encore

Confirmed Service Customer

6/21/2026

Good experience,everyone was helpful and kept me updated on the progress of my car

ANNE CASEY

6/22/2026

Hi Denise, it is great to hear you had a good experience with Moran Buick GMC of Sterling Heights. We are glad the team kept you informed and made the process easy while your vehicle was being worked on. We appreciate you choosing us and sharing your feedback.

Business Response

SHELBY TOWNSHIP, MI

Donald A|2023 GMC Terrain

Confirmed Service Customer

6/21/2026

Had made an appointment and ny car was was taken for oil change and tire rotation. The job was finished in the time Iwas told .They also washed my vehicle

ANNE CASEY

6/22/2026

Hi Donald, it is great to hear your appointment went smoothly from start to finish and that everything was completed within the expected timeframe. A clean vehicle at pickup is always a nice touch. We appreciate you choosing Moran Buick GMC of Sterling Heights and sharing your experience.

Business Response

STERLING HEIGHTS, MI

MICHELE P|2026 Buick Encore GX

Confirmed Sales Customer

7/1/2026

I recently purchased a vehicle from Moran Buick GMC, and I couldn't be happier with the entire experience. From the moment I walked through the doors, everyone was friendly, professional, and genuinely focused on making the process easy and enjoyable. A huge thank you to Dominic Torres, who provided exceptional customer service from start to finish. Dominic is very knowledgeable, a real car guy. He took the time to understand exactly what I was looking for. He answered all of my questions thoroughly, and made sure I was comfortable every step of the way. His honesty, professionalism, and attention to detail made this a great car-buying experience. The entire team at Moran Buick GMC made the paperwork process quick, smooth, and stress-free. I drove away in my new vehicle feeling confident that I received a great deal and outstanding service. If you're in the market for a new or used vehicle, I highly recommend Moran Buick GMC. Be sure to ask for Dominic—you'll be working with someone who truly cares about his customers and goes above and beyond to make sure you're completely satisfied.

STERLING HEIGHTS, MI

ABU S|2026 Buick Enclave

Confirmed Sales Customer

7/4/2026

My experience at the dealership was awesome

CLINTON TOWNSHIP, MI

Dixie V|2017 Chevrolet Equinox

Confirmed Service Customer

7/6/2026

Everyone is always helpful and my car is well taken care of. I do miss the bottled water and especially since the weather has been quite hot.

MACOMB, MI

6653 K|2020 Buick Encore GX

Confirmed Service Customer

7/8/2026

I had an appointment early morning; my car was there all day, no updates, I had to call to be told they were very busy and my car was next; this was now closing time. I picked up my car because we needed it and could not be without it for another day. They had not even looked at my car yet.

MACOMB, MI

0440 K|2018 Buick Envision

Confirmed Service Customer

6/3/2026

I appreciate your running my vehicle through the car wash.

EVAN NELSON

6/4/2026

Kenneth, thank you for the kind words! It’s wonderful to hear you appreciated the complimentary car wash and your overall experience. We appreciate your support of Moran Buick GMC of Sterling Heights!

Business Response

SAINT CLAIR SHORES, MI

MINDY K|2026 Buick Envista

Confirmed Sales Customer

6/3/2026

My sales girl Hannah was awesome!!!

HANNAH H

6/4/2026

Mindy, thank you for the 5-star review! It’s wonderful to hear Hannah made such a positive impression and provided an awesome experience. We appreciate you choosing Moran Buick GMC of Sterling Heights!

Business Response

STERLING HEIGHTS, MI

SCOT L|2026 GMC Terrain

Confirmed Sales Customer

6/28/2026

Pat is always awesome, and the rest of the team was fantastic!

PATRICIA P

7/2/2026

Thank you for the fantastic 5-star review, Scot! We're thrilled Pat and the entire team provided another outstanding experience. Thank you for choosing Moran Buick GMC of Sterling Heights!

Michael J|2016 Buick Regal

Confirmed Service Customer

6/28/2026

Excellent service

MATTHEW HALL

7/2/2026

Thank you for the fantastic 5-star review, Michael! We're glad you received excellent service during your visit. Thank you for choosing Moran Buick GMC of Sterling Heights. We appreciate your support!

Business Response

STERLING HEIGHTS, MI

KRISTI H|2026 Buick Enclave

Confirmed Sales Customer

6/29/2026

Pat was a great help. She explained everything in my new Enclave. She really knows her stuff.

PATRICIA P

7/2/2026

Thank you for the wonderful 5-star review, Kristi! We're thrilled Pat helped you learn all about your new Enclave. Thank you for choosing Moran Buick GMC of Sterling Heights. Enjoy your new vehicle!

Business Response

MACOMB, MI

CHENGYU G|2026 Buick Enclave

Confirmed Sales Customer

7/2/2026

I have been worked with Matt Martin to buy/lease Buick for more than decade. I checked deal with him earlier this year and he remembered my request. He found out a deal I have been looking for last Friday and informed me, I made a decision immediately and got the car. He is the sales consultant we trust!

TROY, MI

JOSEPH K|2026 GMC Terrain

Confirmed Sales Customer

7/3/2026

Scott Just did an excellent job taking care of my needs and wants as always.

STERLING HEIGHTS, MI

Alain R|2024 Chevrolet Trax

Confirmed Service Customer

7/3/2026

Excellent

ROCHESTER HILLS, MI

Ferdella R|2024 GMC Terrain

Confirmed Service Customer

7/8/2026

My advisor was quick and efficient. Also, friendly and knowledgeable. I appreciated his help.

STERLING HEIGHTS, MI

Susan M|2020 Buick Envision

Confirmed Service Customer

7/11/2026

Very courteous and didn't take much time

EVAN NELSON

7/12/2026

Susan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ST CLAIR SHORES, MI

DAVID B|2026 GMC Sierra 1500

Confirmed Sales Customer

6/27/2026

Dominic was an absolute joy to work with. He is very knowledgeable and kind, helped answer all or questions. I will recommend him to anyone looking for a new car or truck.

DOMENICO D

7/2/2026

Thank you for the wonderful 5-star review, David! We're thrilled Dominic provided knowledgeable, friendly service and made your experience such a positive one. Thank you for choosing Moran Buick GMC of Sterling Heights. Enjoy your new vehicle!

Business Response

ATTICA, MI

Bridget B|2020 Buick Encore GX

Confirmed Service Customer

6/27/2026

Matt in service was amazing. Kept me updated. Very nice.

MATTHEW HALL

7/2/2026

Thank you for the wonderful 5-star review, Bridget! We're thrilled Matt kept you updated and provided amazing care throughout your visit. Thank you for choosing Moran Buick GMC of Sterling Heights!

Business Response

STERLING HEIGHTS, MI

6598 S|2023 Buick Envision

Confirmed Service Customer

7/10/2026

I have always had good service at this dealership and want to give five stars to service rep Anne Casey who went over and beyond to also help me with paperwork issues that were not resolved with the sales team several months ago. She is awesome and I'm very appreciative for her help.

ANNE CASEY

7/11/2026

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Sterling Heights, MI

RENEE D|2026 GMC Terrain

Confirmed Sales Customer

7/10/2026

Our salesman George was the Best!

GORGE G

7/11/2026

Renee, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Maureen C|2026 Buick Envision

Confirmed Service Customer

7/21/2026

I drove up with not distinguishable marking as to which way to enter, in fact there was a welcome sign on the door which I was facing. I waited for directions but was met with looks from 4/5 people in the service area. I pulled in while looking at the service people and still no directions both verbally or with movements. Once I finally parked, shut off my car and exited did I get instructed to go around to the other side of the dealership to enter. I feel that was unprofessional for a company that I just spend thousands of dollars buying a vehicle from. I spoke up to let them know that this could have been avoided but was met with defensive excuses. Inside the service waiting area there was no refreshments of water/coffee etc. that was stated by the service personal. When my car was finished the ladies inside the office and the one female service from outside were wonderful, but the gentleman who pulled up my car got out spoke nothing to me other than here you go. He was walking away as I was saying thank you but I felt he was dismissive and didn't care to spend a minute with me. My car was washed yet it was dripping wet like it has just been through a rainstorm. Currently I will not be back. I will look for another dealership to get my car serviced.

ANNE CASEY

7/22/2026

Maureen, thank you for leaving feedback. Please reach out to us at (586) 698-7530 so we may identify ways to improve your experience.

Business Response

SHELBY TOWNSHIP, MI

Erwin K|2025 GMC Sierra 1500

Confirmed Service Customer

6/3/2026

Good experience

ANNE CASEY

6/4/2026

Erwin, thank you for the great review! It’s wonderful to hear you had a good experience with our team. We appreciate you choosing Moran Buick GMC of Sterling Heights!

Business Response

WASHINGTON, MI

Jack S|2024 Buick Envision

Confirmed Service Customer

6/3/2026

You service tech was nice. Im disappointed I had to wait to get my car in with the engine light on for a week because there was no courtesy vehicle. Then when I picked up my car I was handed the keys and was told go find it. It's by the bushes over there. What a joke. I can tell you based on service will have an effect if I purchase a car from your dealership.

EVAN NELSON

6/4/2026

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Business Response

CLINTON TOWNSHIP, MI

MICHELLE R|2026 Buick Envista

Confirmed Sales Customer

7/10/2026

Lindsey was so great! She really helped me out and made the process so easy! So was Todd! They are amazing people

MCKAY, LINDSEY

7/11/2026

Michelle, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RICHMOND, MI

Alexandra A|2025 Chevrolet Equinox

Confirmed Service Customer

7/10/2026

Helpful and communicative

EVAN NELSON

7/11/2026

Alexandra, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Matthew D|2025 GMC Sierra 1500

Confirmed Service Customer

7/10/2026

Quick and efficient service!

EVAN NELSON

7/11/2026

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Gerald E|2024 GMC Terrain

Confirmed Service Customer

7/10/2026

always an easy time getting serviced here, and I'm confident when I leave that the service has been performed properly

EVAN NELSON

7/11/2026

Gerald, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLOOMFIELD HILLS, MI

Michael W|2026 GMC Canyon

Confirmed Service Customer

7/16/2026

Great Service

EVAN NELSON

7/17/2026

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

STACEY K|2026 GMC Sierra 1500

Confirmed Sales Customer

7/20/2026

Scott was great he got me into the truck I wanted at the payment I wanted. Definitely will recommend Scott and Moran to all My friends and family

SCOTT S

7/22/2026

Stacey, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Business Response

STERLING HEIGHTS, MI

1742 D|2025 GMC HUMMER EV SUV

Confirmed Service Customer

7/2/2026

The staff in the service department is friendly and knowledgeable.

STERLING HEIGHTS, MI

Felicia J|2017 Chevrolet Equinox

Confirmed Service Customer

7/9/2026

Evan in the service department is the best. Evan will share all safety concerns first and offers budgeting solutions to ensure the customer has options. Evan displays safety over profit. That’s integrity. Matt his colleague does the same.

EVAN NELSON

7/10/2026

Felicia, we're happy you found our staff to be so supportive during your experience here at Moran Buick GMC of Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHESTERFIELD, MI

KATHLEEN K|2026 Buick Envision

Confirmed Sales Customer

7/9/2026

My salesperson, Hannah Chavis was very professional, knowledgeable and helpful.

HANNAH H

7/10/2026

Kathleen, we're happy you found our staff to be so supportive during your experience here at Moran Buick GMC of Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Karen G|2025 Buick Enclave

Confirmed Service Customer

7/9/2026

Fine

MATTHEW HALL

7/10/2026

Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Clinton Township, MI

Jackie R|2021 GMC 1500 Sierra

Confirmed Service Customer

7/9/2026

Evan the service advisor is awesome! I was a few minutes early and they took me right in. Everything was done in a timely manner and I was back on the road!

EVAN NELSON

7/10/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Steven Z|2019 Buick Regal

Confirmed Service Customer

7/10/2026

Excellent service

MATTHEW HALL

7/10/2026

Steven, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

NEW BALTIMORE, MI

Ronald W|2019 GMC Acadia

Confirmed Service Customer

7/13/2026

Everything was fine EXCEPT you don't have popcorn anymore.

EVAN NELSON

7/14/2026

We really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (586) 698-7530 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

STERLING HEIGHTS, MI

DEBORAH G|2026 Buick Encore GX

Confirmed Sales Customer

7/22/2026

We had a great experience Matt was very friendly, helpful and took his time with us.

MATTHEW M

7/25/2026

Deborah, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Emily G|2023 Buick Enclave

Confirmed Service Customer

7/22/2026

Well, Moran is not Vyletel, that was obvious. We used to get hot coffee, choice of other beverages, and donuts many times, it felt more cozy and warm back then. The actual service we received was absolutely fine, it was just the amenities seem to have diminished. :-(

MATTHEW HALL

7/24/2026

Emily, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

WARREN, MI

Billy D|2026 GMC Terrain

Confirmed Service Customer

7/7/2026

Prompt, professional service

FERNDALE, MI

JEROME C|2026 GMC Terrain

Confirmed Sales Customer

7/14/2026

Had a test drive, went completely well. Told I was gong to wait, then Brian Jones told me to check out a Terrain Denali while he worked up a price. Upon his return, we completed the sale and arranged a same day pick-up and the rest is history.

BRIAN B

7/15/2026

Jerome, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Jerry L|2022 GMC 1500 Sierra

Confirmed Service Customer

7/14/2026

This dealership is excellent! I have a 2022 MY Sierra with the 3.0L Diesel. I go to this dealer every 5,000 miles for maintenance and I take it there for any mishaps. I recently had a light on my IP related to the emissions system. Unfortunately they only have 1 Diesel mechanic so it took several weeks to get my truck repaired. I am grateful they gave me a loaner because my truck is still under warranty but I am concerned about my transportation in the future after the warranty expires.

MATTHEW HALL

7/15/2026

Jerry, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLINTON TOWNSHIP, MI

Andrew C|2024 GMC Canyon

Confirmed Service Customer

7/15/2026

Excellent job done to my satisfaction

ANNE CASEY

7/16/2026

Andrew, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jacob C|2024 GMC Acadia

Confirmed Service Customer

7/21/2026

Matt and the service team always do a great job.

MATTHEW HALL

7/22/2026

Jacob, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MACOMB, MI

JOE K|2026 GMC Sierra 1500

Confirmed Sales Customer

7/21/2026

Thank you to Taylor and the entire team at Moran Buick GMC of Sterling Heights for making my vehicle purchase such a great experience. It was refreshing to work with someone who genuinely cared about helping us rather than just making a sale. I would highly recommend Taylor and Moran Buick GMC to anyone looking for a great vehicle-buying experience. Thank you again for taking such great care of us!

SCOTT S

7/22/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

SHELBY TOWNSHIP, MI

Vincent C|2025 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

I arrived at Moran's Sterling Heights service shop at my appointed time. I was promptly processed by Matthew Hall who took my 2025 Equinox to have its oil and filter changed. Within 40 minutes the work was done and I was on my way again. I was very satisfied with the whole process. Looking forward to my next scheduled appointment on January 2027. Please pass this feedback to other appropriate daparments. Vince Corrieri.

MATTHEW HALL

7/25/2026

Vincent, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moran Buick GMC of Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FRASER, MI

SHEILA C|2026 Buick Envision

Confirmed Sales Customer

7/3/2026

Kim was awesome! The entire Buick team was exceptional, keep up the good work!

MACOMB, MI

Diane L|2024 Buick Encore GX

Confirmed Service Customer

7/14/2026

Service at this dealership is always top notch. Pleasant employees and great service. Went to Jiffy Lube for my last oil change—never again!

EVAN NELSON

7/15/2026

Diane, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

John C|2024 Buick Enclave

Confirmed Service Customer

7/14/2026

Matt answered all my questions and was prompt appreciate him

MATTHEW HALL

7/15/2026

John, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Business Response

SHELBY TWP, MI

Patricia M|2023 Buick Envision

Confirmed Service Customer

7/22/2026

Brian Jones made this go really smooth.. I also appreciated Vincent, explaining other features on my new lease. I've been a longtime customer and appreciate this dealership.Brian Jones is one of the main reasons I always return.

DAKOTA SMITH

7/24/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCHESTER, MI

Bruce A|2025 Buick Envision

Confirmed Service Customer

7/23/2026

In and out quick, Thanks!

MATTHEW HALL

7/25/2026

Bruce, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHELBY TOWNSHIP, MI

Lee A|2025 Buick Envision

Confirmed Service Customer

7/23/2026

Signed in for service at appointment time. Waited for car service to be completed. 1 hour and 15 minutes for oil change, tire rotation, and inspection.

EVAN NELSON

7/25/2026

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Sally T|2020 Chevrolet Blazer

Confirmed Service Customer

7/24/2026

Very pleasant experience from start to finish. The detail I had done on my vehicle looked amazing. Looked like a brand new car!

ANNE CASEY

7/26/2026

Sally, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHELBY TOWNSHIP, MI

Ryan H|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/28/2026

5 stars always at Moran Buick GMC. Outstanding customer service and timely delivery.

TRACY WOFFORD

7/29/2026

Ryan, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MACOMB, MI

Thomas C|2020 Chevrolet Colorado

Confirmed Service Customer

7/29/2026

best service ever

ANNE CASEY

7/29/2026

Thomas, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLINTON TOWNSHIP, MI

Adewale B|2022 GMC Terrain

Confirmed Service Customer

7/8/2026

Good job

STERLING HEIGHTS, MI

Raymond G|2024 GMC Acadia

Confirmed Service Customer

7/16/2026

Great job. Very pleased

EVAN NELSON

7/17/2026

Raymond, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

DOUGLAS M|2026 GMC Sierra 1500

Confirmed Sales Customer

7/16/2026

My whole experience was incredible. Matt Martin went well beyond his job.t He kept me well informed what was going on and treated me with no pressure. I would definitely recommend Moran.. I am a very happy customer with my purchase. Thank you Matt and Moran.

MATTHEW M

7/17/2026

Douglas, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HARRISON TOWNSHIP, MI

Jenelle L|2024 Buick Envision

Confirmed Service Customer

7/20/2026

It’s so refreshing to walk into a well run dealership and be taken care of! Hats off to the team there

EVAN NELSON

7/21/2026

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NEW BALTIMORE, MI

Manhal S|2021 GMC Yukon XL

Confirmed Service Customer

7/23/2026

Very good work and good service

ANNE CASEY

7/25/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HTS, MI

CHANCE S|2026 GMC Sierra 1500

Confirmed Sales Customer

7/24/2026

outstsanding

GINO G

7/27/2026

We really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, MI

Greta E|2025 Buick Encore GX

Confirmed Service Customer

7/25/2026

I was surprised the dealership didn't do a car wash on my car. They usually do when I get service there.

EVAN NELSON

7/27/2026

We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (586) 698-7530 so we can make your experience a positive one.

Business Response

WARREN, MI

1131 L|2025 Chevrolet Tahoe

Confirmed Service Customer

7/29/2026

service was clean and waiting area was also

MATTHEW HALL

7/31/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Chris H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/29/2026

Took my truck in for an oil change. Almost four months and my vehicle still isn’t done. When they gave it back to me the breaks were spongy and the check engine light came on. Not to mention a door ding in the driver door.

EVAN NELSON

7/31/2026

Chris, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (586) 698-7530 so we can work with you to make this right.

Business Response

STERLING HEIGHTS, MI

MATTHEW S|2026 GMC Sierra 1500

Confirmed Sales Customer

7/21/2026

Salesman did a great job finding truck I wanted at a fabulous price. Everyone was super friendly.

BRIAN B

7/22/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BRUCE TWP, MI

Courtney W|2024 Buick Envision

Confirmed Service Customer

7/31/2026

Your people are always great to deal with And always helpful.

EVAN NELSON

8/4/2026

Courtney, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

BARBARA S|2026 Buick Encore GX

Confirmed Sales Customer

7/31/2026

We found your service very good and helpful. I can’t think there’s anything else we could have needed

CLINTON TOWNSHIP, MI

ALEXA P|2026 Buick Envision

Confirmed Sales Customer

8/5/2026

Worked with Kim Young and she was awesome! Will definitely be back in the future!

KIMBERLY K

8/6/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLINTON TOWNSHIP, MI

NICHOLAS P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

8/6/2026

Everything was great! They found the truck I wanted and it ready to go along with the paperwork when I arrived. I love my new truck and would not hesitate to buy my next vehicle from Moran Buick GMC.

DONALD D

8/8/2026

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moran Buick GMC of Sterling Heights and we hope to see you again soon!

Business Response

WASHINGTON, MI

MICHAEL S|2026 GMC Terrain

Confirmed Sales Customer

8/6/2026

It was a great experience working with Brian at Moran. The early lease turn-in deal was outstanding. I will definitely be back.

BRIAN B

8/8/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Joythun M|2023 Buick Envision

Confirmed Service Customer

8/7/2026

Very happy with the service provided!

ANNE CASEY

8/8/2026

Joythun, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MACOMB, MI

Daniel J|2019 Buick Envision

Confirmed Service Customer

8/11/2026

I told advisor about issue with intermittent vibration when hitting bumps and requested that tech looks at bushings for damage/leakage according to tsb. Was advised may need suspension tech but all I was looking for was a visual. Advisor noted to look for any leaking bushings at control arms. Tech said everything looked fine. Took care of to belle tire a day later to have them look at it and was advised that one busing had failed and other one was currently leaking. I will not be bringing my car back to Moran.

ANNE CASEY

8/12/2026

Daniel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (586) 698-7530 to discuss your concerns, as your satisfaction is of utmost importance to us.

Abraham C|2026 GMC Terrain

Confirmed Service Customer

7/21/2026

Great personal, on time service.

ANNE CASEY

7/22/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

John A|2024 Buick Envision

Confirmed Service Customer

7/30/2026

Always the best service!!

TRACY WOFFORD

8/2/2026

John, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GROSSE POINTE WOODS, MI

LYNNE F|2026 Buick Encore GX

Confirmed Sales Customer

8/3/2026

Salesman, Domenic was exceptional. Leased another car because of him.

DOMENICO D

8/4/2026

Lynne, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Martin Z|2015 Buick Encore

Confirmed Service Customer

8/5/2026

Excellent customer service and communication. I had really good experience with a Moran Buick GMC service department. I would like to especially thank Evan Nelson from Moran Buick GMC service department for his personal commitment to my vehicle needs while in service. Excellent job Evan. Martin Z.

EVAN NELSON

8/6/2026

Martin, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLINTON TWP, MI

Jason R|2024 GMC Acadia

Confirmed Service Customer

8/6/2026

Was a good experience until realize they removed personal property off the vehicle without permission, not return it but trybto pawn off someone else's property as if that is perfectly acceptable after being confronted. Even through it was removed not a few hours prior to pick up. Then noticed that checking and correcting tire pressure is not part of a tire rotation...and noted as perfectly fine in GM's multi-point inspection. Service manager thought it was a joke to remove property and dispose of it without concent. We will not be returning....what else are they saying they do but dont actually due but will say they have. Part by law that are removed are suppose to be given to the owner unless there is a core cost associated to it or needs to be returned to the manufacturer. This wasn't a part per-say, but my vehicle came in with said item and left without...without authorization by me.

ANNE CASEY

8/7/2026

Jason, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (586) 698-7530 so we can make your experience a positive one.

Business Response

CLINTON TOWNSHIP, MI

JAMES R|2026 GMC Sierra 1500

Confirmed Sales Customer

8/10/2026

Dom was great to work with. He goes the extra mile and make the experience quick and easy. We will be back when our next lease is up. Thank you!

DOMENICO D

8/10/2026

James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Daniel A|2020 GMC Terrain

Confirmed Service Customer

8/11/2026

Polite service personnel. Evan helped me this time. Clean facility and out in 50 minutes!

EVAN NELSON

8/12/2026

Daniel, we're happy you found our staff to be so supportive during your experience here at Moran Buick GMC of Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

MICHAEL L|2026 GMC Sierra 1500

Confirmed Sales Customer

7/2/2026

Matt was awesome

MACOMB, MI

Haykal B|2022 GMC Acadia

Confirmed Service Customer

7/30/2026

Great service and nice people at the front desk

ANNE CASEY

8/2/2026

Haykal, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

DONALD B|2026 Buick Enclave

Confirmed Sales Customer

8/4/2026

The salesman Matt Martin was very responsive to our needs and very professional.

MATTHEW M

8/5/2026

Donald, we're happy you found our staff to be so supportive during your experience here at Moran Buick GMC of Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCHESTER, MI

Richard C|2025 Buick Encore GX

Confirmed Service Customer

8/4/2026

Fast friendly staff

EVAN NELSON

8/5/2026

Richard, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Thomas R|2026 GMC Terrain

Confirmed Service Customer

8/6/2026

Anne Casey, the advisor, did an excellent job in keeping me informed about my vehicle. The waiting area was clean but not fully stocked. The coffee wasn't made. The fridge was empty of any water. The TV was off and remote couldn't be found.

ANNE CASEY

8/7/2026

Thomas, we're happy you found our staff to be so supportive during your experience here at Moran Buick GMC of Sterling Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

Jeffrey G|2022 GMC Acadia

Confirmed Service Customer

8/12/2026

Took almost 2 hours for an oil change and tire rotation. I was told when I made my service appointment by phone that I could get a quote for wheel repair and they could check my park assist service error indicator but when I had my oil changed the person that was supposed to provide a quote for the wheel repair couldn’t be found and I was then told I’d have to leave my car for a few days to have the park assist service message checked and repaired. The service persona also didn’t apply a coupon I gave him for my service visit.

EVAN NELSON

8/13/2026

Jeffrey, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (586) 698-7530. We look forward to hearing from you.

Business Response

MACOMB TOWNSHIP, MI

4818 J|2026 GMC Terrain

Confirmed Service Customer

8/13/2026

Efficient and courteous

ANNE CASEY

8/14/2026

Thank you so much for your positive comments about Moran Buick GMC of Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

ZEYAD K|2026 Buick Encore GX

Confirmed Sales Customer

8/13/2026

Satisfied

KOLA K

8/14/2026

Zeyad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moran Buick GMC of Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TWP, MI

ROBERT B|2026 GMC Sierra 1500

Confirmed Sales Customer

7/27/2026

awesome service as always. Moran Automotive is the only dealership i will ever use!

LOUIS L

7/27/2026

Robert, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

BLOOMFIELD HILLS, MI

William S|2023 GMC Sierra 1500

Confirmed Service Customer

7/27/2026

8 week for warranty repair.

ANNE CASEY

7/27/2026

William, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (586) 698-7530 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

CLINTON TOWNSHIP, MI

DENNIS G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

8/1/2026

Very smooth and patient with everything! We will go back there when we need another vehicle

GORGE G

8/3/2026

Dennis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Joyce A|2026 Buick Encore GX

Confirmed Service Customer

8/4/2026

Service was on time. Matt was very helpful though out the whole process.

STERLING HEIGHTS, MI

Paul V|2026 GMC Sierra 1500

Confirmed Service Customer

8/9/2026

Quick service, Great Technicians,

EVAN NELSON

8/10/2026

Paul, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

ZACK F|2026 GMC Yukon

Confirmed Sales Customer

8/12/2026

Matt is great. Very responsive and transparent. Definitely recommend

MATTHEW M

8/13/2026

Zack, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSWELL, GA

JESSE R|2026 GMC Sierra 1500

Confirmed Sales Customer

8/14/2026

Excellent sales person no hassles great communication. Second time buying a car from this dealership. Will be back again.

MATTHEW M

8/15/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

DEMETRIOS K|2026 GMC Terrain

Confirmed Sales Customer

8/17/2026

Kola was great to work with. Would definitely go back after my lease is up

KOLA K

8/18/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BERKLEY, MI

NICOLE M|2026 Buick Envision

Confirmed Sales Customer

8/17/2026

Matt Martin was kind, efficient and placed me in a great car!

MATTHEW M

8/19/2026

Nicole, your satisfaction is important to us, so we want to sincerely thank you for choosing Moran Buick GMC of Sterling Heights and we hope to see you again soon!

Business Response

WARREN, MI

ANGELA M|2026 Buick Envision

Confirmed Sales Customer

7/30/2026

Matt Martin is a pleasure to work with. He addresses my questions and is helpful in explaining the changes on the new Envision. This is my fourth one and I love the vehicle. Matt is truly an amazing person.

MATTHEW M

8/1/2026

Angela, we're happy you found our staff to be so supportive during your experience here at Moran Buick GMC of Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

BARRIS H|2026 GMC Sierra 1500

Confirmed Sales Customer

8/7/2026

My experience at the dealership it was great. I felt valued as a customer.

DOMENICO D

8/9/2026

Barris, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Kathleen A|2014 Buick LaCrosse

Confirmed Service Customer

8/7/2026

Quick and friendly

EVAN NELSON

8/9/2026

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STERLING HEIGHTS, MI

EMILY I|2026 GMC Sierra 1500

Confirmed Sales Customer

8/14/2026

Highly recommended!! Salesperson was absolutely fabulous and team went above and beyond to ensure I had a positive experience.

KIMBERLY K

8/15/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

WASHINGTON TOWNSHIP, MI

Marisa P|2018 Buick Encore

Confirmed Service Customer

8/19/2026

I called weeks ago inquiring about doing service with an engine light on and the service rep told me it would be a minimum of 2 days Bedford they can look at it depends on how many other cars in line. Then I got a reminder 2weeks later that they have an opening. I quickly took it and it was done in the amount of time I expected. It’s like my service rep took notes anc was watching for an opening!

EVAN NELSON

8/20/2026

Marisa, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLINTON TWP, MI

Deborah D|2020 Buick Encore

Confirmed Service Customer

8/19/2026

My consultant was very informative an kept me updated on my service. When my car was completed she let me know of upcoming service I might consider soon. My only complaint was people showing up without appointments an being served in that order instead of by appointment.

ANNE CASEY

8/20/2026

Deborah, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

STERLING HEIGHTS, MI

Donald W|2021 Buick Envision

Confirmed Service Customer

8/19/2026

Oil and filter change and check up

MATTHEW HALL

8/20/2026

Donald, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!

Business Response

WELLINGTON, KS

Charles T|2026 Buick Envista

Confirmed Service Customer

8/11/2026

I was greeted as soon as I stepped up to a service representatives work area. I waited about an hour for an oil change and was told when my vehicle was ready. I wish there was water in the waiting room and I wish the new car wash was installed. I really like having my car washed after service.

ANNE CASEY

8/12/2026

Charles, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAINT CLAIR SHORES, MI

EMMETT W|2026 Buick Encore GX

Confirmed Sales Customer

8/13/2026

Personable, professional and efficient

MCKAY, LINDSEY

8/14/2026

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Gary T|2026 Buick Enclave

Confirmed Service Customer

7/31/2026

The service write-up person was very curteous and took care of me right away. I waited for my car and it was finished when they said it would be.

ANNE CASEY

8/4/2026

We are so happy to read such a great review about Moran Buick GMC of Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Brooke M|2025 Buick Envista

Confirmed Service Customer

7/31/2026

Always quick with service and amazing. Evan is the best

EVAN NELSON

8/4/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Chappeus L|2026 Buick Encore GX

Confirmed Service Customer

7/31/2026

Very warm and accommodating

MATTHEW HALL

8/4/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHELBY TOWNSHIP, MI

Francine S|2023 GMC Terrain

Confirmed Service Customer

7/31/2026

My advisor was very helpful, explained everything very well

MATTHEW HALL

8/4/2026

Francine, we're happy you found our staff to be so supportive during your experience here at Moran Buick GMC of Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STERLING HEIGHTS, MI

William C|2022 GMC Terrain

Confirmed Service Customer

7/31/2026

On time service oil change in timely matter need to come back for a chrome licensed pate if you want your logo im a chrome gay not white.

MATTHEW HALL

8/4/2026

William, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MACOMB, MI

Daniel T|2025 Buick Enclave

Confirmed Service Customer

8/16/2026

Your the best

EVAN NELSON

8/17/2026

Daniel, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Pamela K|2022 GMC Acadia

Confirmed Service Customer

7/23/2026

My wait was a little longer than I thought but it was very nice and I talked to a couple very friendly ladies who were waiting also. Thank you for the new license plate holder, also!!

EVAN NELSON

7/25/2026

Pamela, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

STEPHANIE M|2026 GMC Canyon

Confirmed Sales Customer

7/12/2026

Matt was amazing!! I came in not knowing what I wanted and he was patient and made the bedt suggestions I ended up purchasing another new Canyon and I couldn't be happier

MATTHEW M

7/13/2026

Stephanie, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope you have a great day!

Business Response

ARMADA, MI

ERIC G|2026 Buick Enclave

Confirmed Sales Customer

7/13/2026

The salesman was excellent. Matt showed us all the features of the car upon delivery. He made communication very easy right from the start.

MATTHEW M

7/13/2026

Eric, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCHESTER HILLS, MI